In-Home BIS & PCT Services Admin - (India Remote)

Princeton Staffing Solutions
$50,000 - $55,000Remote

About The Position

Dragonfly Cares is seeking detail-oriented Admin support for our in-home behavioral health services. This role is responsible for reviewing service documentation, ensuring data accuracy, coordinating billing-related processes, and supporting daily operational workflows. The ideal candidate is highly organized, comfortable working with multiple systems, and committed to maintaining accurate records in a fast-paced healthcare environment.

Requirements

  • Bachelor's degree preferred in Business, Healthcare Administration, Psychology, or a related field.
  • 1–3 years of experience in healthcare operations, billing support, data coordination, or administrative roles.
  • Strong attention to detail and organizational skills.
  • Proficiency with Microsoft Excel or Google Sheets.
  • Excellent written and verbal communication skills.
  • Detail-oriented and process-driven.
  • Strong problem-solving and follow-up skills.
  • Self-motivated and able to work independently.
  • Comfortable working across multiple platforms and systems.
  • Committed to accuracy, accountability, and teamwork.

Nice To Haves

  • Experience with clinical documentation and practice management systems.
  • Familiarity with electronic signature platforms and cloud-based document management tools.

Responsibilities

  • Review and validate clinical service documentation for accuracy and completeness.
  • Support billing and compliance processes by ensuring records are ready for submission.
  • Identify and resolve documentation discrepancies by coordinating with providers.
  • Maintain daily tracking reports and operational data.
  • Process electronic forms and required documentation.
  • Assist with schedule updates, cancellations, and service tracking.
  • Provide regular status updates and reports to leadership.
  • Ability to manage and prioritize a large volume of daily tasks within defined timelines - without missing sessions, skipping validations, or leaving backlog unaddressed.

Benefits

  • Performance-based annual bonus
  • 11 Indian public holidays
  • 10 Paid Time Off (PTO) days annually
  • Remote work flexibility
  • Opportunity to work closely with U.S.-based teams
  • Supportive and growth-oriented work environment
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