IMS Systems Technician

Corning•Wilmington, NC
•$39,170 - $53,859•Onsite

About The Position

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies. Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes. IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide. Role Purpose Responsible for first level IT technical support for manufacturing systems computers at the plant as well as other associated automation systems. The position will also participate in projects to meet the plant's objectives, drive cost reduction efforts and participate in capacity expansion efforts.

Requirements

  • 1-3 years related experience in PC Hardware/Equipment Troubleshooting
  • Ability to read schematics
  • Peripheral support, touchscreens, thermal printers, barcode readers etc.
  • General Windows PC support for production equipment
  • Imaging and setup of new PC systems
  • Able to communicate equally well with engineers, production associates, and managers
  • Able to work in a team-oriented environment
  • Self-motivated, Independent, High Initiative

Nice To Haves

  • Associates degree (EET, Industrial Automation, Mechatronics)
  • Thermal label printers, RFID systems
  • Low voltage control systems 24v Analog, Digital, Thermocouples etc.
  • Point to point troubleshooting
  • General knowledge of Network Switch operation

Responsibilities

  • Assist team of engineers to provide production support and troubleshooting for 24/7 manufacturing operations.
  • Work with production associates, technicians, and engineers to ensure reliable equipment operation via automated control systems and user interfaces.
  • Support process and product optimization/improvement efforts and participate in capital projects.
  • Some after hours, on-call support may be needed.

Benefits

  • Company-wide bonuses
  • Long-term incentives
  • 100% company-paid pension benefit
  • Matching contributions to 401(k) savings plan
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid parental leave
  • Family building support
  • Fitness
  • Company-paid life insurance
  • Disability insurance
  • Disease management programs
  • Paid time off
  • Employee Assistance Program (EAP)
  • Recognition program
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