Improvement Practitioner - Operational Excellence - Full Time

Guthrie Enterprise

7d • Onsite

About The Position

The Improvement Practitioner is a key resource in driving performance improvement using lean principles. This role serves as a resource and change agent, responsible for utilizing associated tools and project management methods to help the organization reach its goals. The practitioner interfaces with entity leaders, managers, and front-line staff, and is responsible for coaching the application of lean methodology/key results and other tool-based methods.

Requirements

• Three years of progressively responsible work related to Lean principles or OKR and change management.
• Project leadership experience in clinical or non-clinical care areas, operations, or quality.
• Demonstrated competencies with project management methodology, tools, and phases of the project lifecycle (concept through sustainment).
• Proficient in the use of Microsoft Office Suite.
• Evidence of prior use of lean methodology.

Nice To Haves

• Bachelor’s Degree preferred; 5 years prior (healthcare) process improvement experience or specialty certification may be considered in lieu of a degree.
• Knowledge of lean methodology and tool-based improvement methods including huddles, daily management, and performance through an outcome mindset.
• Ability to communicate effectively in situations requiring instruction, conflict resolution, and coaching. This includes both oral and written communication.
• Able to view projects and initiatives through a system lens.
• Ability to make decisions at the project level and escalate concerns that cannot be resolved.
• Demonstrated sustainment of improvement activities.

Responsibilities

• Deploy problem-solving tools, techniques, and activities required to achieve and sustain organizational initiatives/goals.
• In collaboration with leadership partner, charter initiatives/projects with timelines, measures of success (key results/outcomes), stakeholder analysis and defined impact to the organization.
• Coach team through implementation of tiered huddles, daily management for improvement and performance board sustainment activities.
• Support department leadership in gap assessments and corresponding initiatives.
• Provide regular updates to internal leadership team and other stakeholders.
• Motivate individuals at an entity level to create process improvement experts that support a continuous improvement and problem-solving culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree