Import Transportation Agent

Expeditors•Columbia, MD

1d•$22 - $25•Onsite

About The Position

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Requirements

Customer Service Experience
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Pro-active, strong organizational skills
Proven analytical skills
Good computer skills (Excel, Word)
Must be eligible to work in the US without sponsorship

Nice To Haves

Operations/Industry knowledge preferred but not required

Responsibilities

Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and trace ocean shipments through the transportation cycle
Ensure documents are timely sent and arrival notices communicated to overseas and customers
Ensure accurate and timely client and vendors billing.
Interact with our customers in arranging their international shipments, meeting customer service standards.
Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved).
Meet compliance at all times to regulations internal and external in accordance with government regulations.
Understand department process flow, and looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures in place and updated in the SOPs
Meet KPI standards in accordance with the Company’s procedures
Overseas communications, timely responses to mails and requests (internal and external)