Import Processing Representative I

AscentSpringfield, MO
Onsite

About The Position

The Import Processing Representative I is responsible for supporting the import operations by preparing and processing import documentation, ensuring compliance with regulations, and coordinating with various stakeholders to facilitate the smooth entry of goods into the country. This role requires attention to detail, organizational skills, and a basic understanding of import procedures. Ability to work independently and as part of a team.

Requirements

  • High school diploma or general education degree (GED); or equivalent combination of education and experience.
  • Strong computer skills in Microsoft Windows, Word, Outlook and Excel and ten-key skills.
  • Ability to manage time and work efficiently
  • International logistics-all modes
  • Understanding of customs process
  • Relies on written and verbal communication.
  • Able to read, analyze and interpret financial reports, industry journals and legal documents.
  • Able to respond to verbal and written inquiries or complaints from customers.
  • Able to effectively present information to customers, prospects, top management, and public groups.
  • Communicates internally with all departments at the corporate office, with other terminals, third parties’ agencies, customers and prospects.
  • Ability to apply concepts such as percentages, ratios and proportions to practical situations.
  • Ability to calculate figures and amounts such as discounts, rates, area, circumference, and volume.
  • Must possess a current valid driver’s license.
  • Involves a high degree of responsibility for working with, safeguarding and controlling highly restricted information, knowledge or important confidences and criterion-related to research and development of customer data, future plans, policies, business prospects, finances, etc. the release of which could have a detrimental effect and impact on the company’s affairs or undermine its competitive position.
  • Must be self-motivated, able to maintain confidentiality, honest, friendly, punctual, and organized, have a positive attitude and be able to work unsupervised.
  • Ability to prioritize multiple tasks and projects.
  • Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions in written, oral, diagram or schedule form
  • Prioritize, organize and delegate assignments.

Nice To Haves

  • CES or CCS helpful
  • LCB helpful

Responsibilities

  • Prepare and process import documentation, including bills of lading, commercial invoices, packing lists, and certificates of origin.
  • Ensure all documents are accurate and comply with import regulations and company policies.
  • Verify that import shipments comply with relevant regulations and laws.
  • Stay informed about changes in import regulations and update procedures accordingly.
  • Collaborate with leads and other agents to ensure proper clearance of goods through customs.
  • Prepare and execute documents for U.S. Customs and other government agencies to obtain proper release and duty payment as required.
  • Address and resolve issues related to delays, missing documentation, or compliance problems.
  • Escalate complex issues to senior team members or management as needed.
  • Ensure billing is accurate and timely.
  • Enter and update information in the company's import management systems.
  • Ensure data accuracy and integrity in all systems used for import processing.
  • Stay informed on various legal requirements to maintain compliance under import/export regulations worldwide.
  • Perform other duties as assigned.
  • Receive guidance for overall objectives and work with operations within company and department policies and guidelines using independent judgment to achieve assigned objectives.

Benefits

  • 401(k) and employer matching
  • Life Insurance
  • Health, Dental, Vision Insurance
  • Short- & Long-Term Disability
  • Paid Time Off (PTO)
  • Employee Assistance Program
  • Paid Parental Leave
  • Employee Wellness Program
  • Paid Holidays
  • Employee Recognition Programs
  • Flexible Spending Account (FSA)
  • Tuition Reimbursement
  • Health Savings Account (HSA)
  • Overtime, Differential & Bonus Pay
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