Import & Export Specialist

Kore Wireless Canada Inc.•Westbury, NY

2h•Onsite

About The Position

The Import/Export Specialist is responsible for coordinating international shipments and ensuring compliance with global trade regulations for wireless and IoT device configuration operations. This role manages import/export documentation, customs compliance, device shipping logistics, and coordination with carriers, freight forwarders, customs brokers, and internal operational teams. The specialist supports the movement of configured wireless devices, SIM-enabled equipment, accessories, and related materials across global markets while ensuring accuracy, efficiency, and compliance with applicable trade and regulatory requirements.

Requirements

Associate’s or Bachelor’s degree in Supply Chain, International Business, Logistics, Business Administration, or related field preferred
2–5 years of experience in import/export operations, logistics, supply chain, or international shipping
Experience supporting electronics, wireless devices, IoT hardware, or technical products preferred
Knowledge of international shipping documentation, customs procedures, Incoterms, and HTS classifications
Familiarity with export compliance regulations and trade documentation requirements
Strong organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced operational environment
Proficiency with Microsoft Office Suite, particularly Excel

Nice To Haves

Experience working with freight forwarders, customs brokers, and global carriers
Knowledge of wireless devices, SIM provisioning, or electronics manufacturing environments
Experience with ERP, WMS, or logistics management systems
Certified Customs Specialist (CCS) or related trade certification preferred
Familiarity with ISO quality systems or regulated operational environments

Responsibilities

Coordinate domestic and international shipments of wireless and IoT devices, components, SIM cards, and accessories
Prepare and review shipping documentation including commercial invoices, packing lists, bills of lading, certificates of origin, and customs declarations
Ensure import/export compliance with U.S. and international trade regulations, customs requirements, and company policies
Coordinate with freight forwarders, customs brokers, carriers, and warehouse partners to ensure timely shipment delivery and customs clearance
Monitor shipment status, proactively resolve delays, and communicate updates to internal stakeholders and customers
Manage Harmonized Tariff Schedule (HTS) classifications and maintain accurate import/export records
Support temporary imports, returns, repairs, and international device replacement logistics as needed
Ensure proper labeling, serialization, and export documentation for configured wireless devices
Collaborate with Operations and Device Configuration teams to align shipping schedules with production and customer delivery timelines
Verify shipment accuracy for configured devices, customer-specific configurations, and serialized inventory
Support global deployment projects and customer onboarding activities
Coordinate international movement of test devices, demo equipment, and engineering samples
Maintain compliance with trade regulations, export controls, sanctions programs, and customs requirements
Assist with audits related to import/export compliance, shipping records, and operational processes
Maintain accurate documentation and records retention in accordance with company and regulatory requirements
Support continuous improvement initiatives related to shipping accuracy, cost reduction, and operational efficiency
Participate in root cause analysis and corrective actions for shipment discrepancies or compliance issues