Import/Export Logistics Coordinator

One World Logistics of America•East Liberty, OH

About The Position

OWL is looking for an Import/Export Logistics Coordinator to join their team. This role involves coordinating freight shipments, communicating with customers and carriers, managing import deliveries, and ensuring timely arrival of shipments. The position requires problem-solving skills, the ability to work with people, and thrive in a fast-paced environment.

Requirements

Communicates professionally and confidently with customers and coworkers
Stays organized while managing multiple priorities
Pays close attention to details and documentation
Enjoys finding solutions and overcoming challenges
Can make informed decisions in a fast-moving environment
Works well independently and as part of a team
Takes pride in delivering excellent customer service

Responsibilities

Coordinate import shipments from arrival through final delivery
Receive shipment pre-alerts and communicate arrival information to customers
Arrange customs clearance and delivery based on customer requirements
Coordinate LTL, truckload, and air freight shipments
Monitor shipment status and provide regular customer updates
Evaluate transportation options and secure the most effective and cost-efficient solution
Manage load changes, cancellations, and scheduling adjustments
Work directly with carriers to confirm availability and negotiate costs
Prepare transportation quotes and pricing proposals
Enter billing information into the transportation management system (TMS)
Audit and approve vendor invoices
Create and distribute customer and carrier reports as needed
Serve as a primary point of contact for assigned customer accounts
Build strong relationships with customers, carriers, and internal teams