Import Data Analyst

Livingston International•Boston, MA

4d•$19 - $29

About The Position

The Client Data Analyst is responsible for ensuring client information complies with regulations and is accurately recorded in company systems by creating, modifying, or inputting information into client records. The role sets up and maintains customer accounts, validates required documents and data, and works with colleagues to identify and resolve data-related problems. The position follows established policies and procedures and may perform other related duties assigned by management.

Requirements

At least 3 years of related experience.
High school diploma, GED, or equivalent.
Strong customer service orientation.
Excellent written, verbal, and listening skills.
Ability to record data accurately.
Ability to work independently under a tight schedule.
Ability to prioritize workflow.
Ability to reflect a professional company image.
Attention to detail and accuracy.
Strong interpersonal and communication skills, both oral and written.

Nice To Haves

Tech savvy.
Experience with Salesforce.com.

Responsibilities

Set up accounts in the customer relationship management system (CRM) in accordance with Customs regulations.
Review customer power-of-attorney documents.
Validate pricing and other required documents.
Maintain existing customer account data, including name and address changes, client billing routing details, and rates.
Secure required signatures and ensure required documents are available.
Work with colleagues to identify data-related problems and assist with resolving them.
Ensure high-quality data is collected and maintained.
Perform other related duties as assigned by management.
Adhere to established policies and procedures.