Import Coordinator

SMC•Noblesville, IN

1d•Onsite

About The Position

The purpose of the Import Export Coordinator position is to ensure that import and export freight flows uninterrupted through SMC’s supply chain. The position is required to track, clear, process import and export freight, generate the necessary cross border paperwork when needed and respond to all customer or freight supplier inquiries in a timely manner. The position will also be required to assist with the FTZ, CTPAT, DUTY DRAWBACK as needed.

Requirements

College degree or equivalent
3-4 years of experience in a distribution environment
Basic knowledge of Import and Export / shipping processes
Basic knowledge and use of Microsoft Office Suite(Outlook, Excel, and Word)
WMS, ERP computer applications
Basic understanding of order flow from receipt of order through shipping
Basic customer service skills
Excellent communication skills both written and oral
Advanced time management skills
Must be able to work in a collaborative work environment to solve problems
Must be able to read, write, speak, and understand the English language.

Nice To Haves

Proficient in Microsoft suite of products.

Responsibilities

Prepare import paperwork for international shipments.
Monitor the SMC Brokerage and Transportation mailboxes and respond in a timely manner to all customs, ECCN and NAFTA requests.
Work with Warehouse Shipping department to ensure correct export paperwork is attached to outbound shipments.
Update HTS codes and Country of origin information in the ERP system. (Notify logistics management if there are any errors)
Classify parts as needed for international shipments or hand carries.
Work with the warehouse and freight suppliers to collect documentation and file claims when needed.
Work with freight carriers to resolve issues with damages to shipments.
Use current freight data to develop metrics for damages and claims.
Work with freight carriers to resolve clearance or transit time issues with international shipments.
Maintain and update import and export documentation including monitoring recent US CBP and US Trade document releases.
Audit freight bills for overages, storage fees etc.
Assist in CTPAT compliance program where needed.
Work with FTZ as needed.
FTZ entry, adjustments, admission into Smartzone.
FTZ documentation maintenance and collections for all imports and exports.
Higher level tasks and projects may be assigned for development purposes
All other duties as assigned