Import Compliance & Customs Operations Specialist

Cynet Systems•Alpharetta, GA

About The Position

This role supports the organization's U.S. Customs team in executing import compliance and customs operations activities. The specialist will assist in monitoring import transactions to ensure compliance with CBP regulations and internal policies, support the review and maintenance of tariff classifications (HTS), customs valuation information, and import documentation. Responsibilities also include assisting with data analysis, compliance monitoring initiatives, investigating and resolving customs clearance delays, shipment holds, and entry discrepancies, and maintaining compliance documentation for audit readiness. The role involves collaboration with various business functions such as Procurement, Logistics, Supply Chain, and Finance to gather necessary information for customs compliance. Additionally, the specialist will support continuous improvement initiatives to enhance compliance, operational efficiency, and data quality, monitor regulatory changes, and escalate potential compliance concerns to leadership. A key aspect of the role is supporting the administration of USMCA and other Free Trade Agreement programs, including reviewing and maintaining supplier certifications and documentation, supporting supplier solicitation, and assisting with qualification reviews for preferential duty treatment. Maintaining a working knowledge of USMCA certification requirements, rules of origin, and documentation standards is crucial, as is partnering with internal stakeholders to identify opportunities for compliant USMCA benefit utilization.

Requirements

Knowledge of U.S. import regulations and customs processes.
Understanding of customs entry requirements, tariff classification, valuation, and country of origin principles.
Working knowledge of USMCA certification requirements and free trade agreement administration.
Strong organizational, analytical, and problem-solving skills.
Strong verbal and written communication skills.
Ability to work effectively in a cross-functional environment.
Demonstrated initiative and willingness to proactively jump in where needed to support the organization's customs team, business operations, and compliance objectives.
Strong customer service mindset with a commitment to operational excellence and compliance.
Understanding of current events in the importing sector of the United States.
Experience with broker management.
Understanding of entry operations guidelines when coming into the US.
Ability to assign a HTS to a product.
Understanding of USMCA qualification.
Knowledge of U.S. import regulations and customs processes.
Understanding of USMCA certification requirements and supporting documentation.

Nice To Haves

Previous experience as a Customs Broker or Entry Writer would be beneficial.
Experience working in Microsoft Office Suite (Outlook, Teams, Excel) preferable.

Responsibilities

Support the organization's U.S. Customs team in the execution of import compliance and customs operations activities.
Assist in monitoring import transactions to ensure compliance with CBP regulations and internal policies.
Support review and maintenance of tariff classifications (HTS), customs valuation information, and import documentation.
Assist with data analysis and compliance monitoring initiatives.
Investigate and support resolution of customs clearance delays, shipment holds, and entry discrepancies.
Maintain compliance documentation and support audit readiness activities.
Collaborate with Procurement, Logistics, Supply Chain, Finance, and other business functions to gather information required for customs compliance activities.
Support continuous improvement initiatives that enhance compliance, operational efficiency, and data quality.
Monitor regulatory changes and escalate potential compliance concerns to U.S. Customs team leadership.
Support the administration of USMCA and other Free Trade Agreement programs.
Review and maintain supplier USMCA certifications and supporting documentation.
Assist with supplier solicitation efforts and record retention requirements related to USMCA claims.
Support qualification reviews and validation of information required for preferential duty treatment.
Maintain working knowledge of USMCA certification requirements, rules of origin, and documentation standards.
Partner with internal stakeholders to identify opportunities to maximize compliant utilization of USMCA benefits.