Implementations - Professional II

Fiserv•Lincoln, NE

2d•Onsite

About The Position

As an Implementations - Professional II, you will support client implementations by coordinating software installation, training, and implementation activities for Fiserv banking solutions. You will work closely with clients, implementation partners, and internal teams to deliver accurate, timely, and well-documented implementation services that help financial institutions improve operations and service delivery.

Requirements

3+ years of experience in software implementation, client onboarding, project coordination, or client service within financial services, banking technology, or a related business environment
3+ years of experience delivering client communications, tracking implementation activities, and maintaining project documentation using implementation, ticketing, or project management tools
1+ years of experience providing client-facing training, user guidance, or workflow support for business systems, financial applications, or software platforms
Experience coordinating implementation tasks across cross-functional teams to support project timelines, issue resolution, and client readiness
Associate degree or higher in Business, Finance, Accounting, Computer Science, or related field or equivalent combination of education, related experience and/or military experience
Must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Nice To Haves

Experience supporting account opening, banking operations, or financial institution workflows
Experience working with core banking platforms or implementation processes for financial institution clients
Experience supporting Fiserv products or services in a client-facing environment
Experience using web-based delivery tools for remote training and implementation support

Responsibilities

Deliver software installation and implementation support for clients through on-site engagement and web-based channels
Provide client training on product functionality, implementation processes, and operational workflows
Communicate project status, milestones, risks, and next steps to clients and internal stakeholders in a timely manner
Track, organize, and maintain implementation documentation, project activities, and client records throughout the implementation lifecycle
Support successful project execution by coordinating with implementation, technical, project management, and client support teams
Maintain working knowledge of Fiserv banking platforms, related services, and relevant financial industry practices to support implementation delivery
Support occasional night and weekend implementation activities based on project requirements

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.