Implementation Specialist

UNC-Chapel Hill•Chapel Hill, NC

21h•Remote

About The Position

The KinCarolina project, funded by The Duke Endowment, aims to support kinship caregivers in South Carolina by providing peer, financial, and family support, and studying its effect on caregiver well-being. The Implementation Specialist is a key role in this study, focusing on caregiver recruitment, community outreach, and participant enrollment. This position is eligible for remote work but requires travel within South Carolina for in-person events. The ideal candidate will have a deep understanding of and connection to South Carolina communities, including knowledge of non-profits, public health and human service entities, schools, and health providers serving vulnerable families. The role involves co-leading the study intake process, managing the onboarding of the control group, and serving as the primary point of contact for these participants. For the treatment group, the Specialist will lead benefits consultations and coordinate access to community resources. The role also supports the planning and implementation of therapeutic and peer-based activities, including organizing semi-annual family gatherings. Collaboration is essential, with participation in weekly and monthly team meetings, as well as implementation and recruitment team meetings. The Specialist will maintain accurate documentation and provide internal reporting on participant engagement and program activities. This role requires navigating and updating multiple online systems for project management and working within a large research team with partners across the U.S., while collaborating daily with the intervention team based in South Carolina in partnership with the University of South Carolina.

Requirements

Strong interpersonal and communication skills, with the ability to communicate clearly and build trust with a variety of populations.
Ability to manage multiple responsibilities, track data, and maintain accurate and timely documentation.
Familiarity with research or program protocols.
Proficiency with basic data systems (e.g., Excel, project management tools).
Reliable transportation and ability to travel locally as needed.
Ability to work both independently and as part of a multidisciplinary team with diverse skill sets.
Demonstration of a deep understanding of and connection to South Carolina communities.
Cultural awareness, community connections and credibility, and the ability to build trust with caregivers and partners.

Nice To Haves

Familiarity with South Carolina communities.
Lives in South Carolina and/or is very knowledgeable about South Carolina community needs.
Understands the health and human services landscape in South Carolina.
Well versed in the needs and the strengths of local South Carolina communities and families who need support.
Demonstrates an understanding of South Carolina non-profits, public health and human service entities, k-12 schools, and/or health providers and other organizations that serve vulnerable families.
Demonstrated experience in program implementation, community outreach, or participant engagement.
Experience coordinating services, resources, or benefits for individuals or families.
Strong connection to and understanding of communities across South Carolina, with the ability to engage local networks and build trust with caregivers and partners.

Responsibilities

Lead caregiver recruitment and community outreach efforts to build awareness, foster partnerships, and support participant enrollment.
Co-lead the study intake process, ensuring a welcoming, efficient, and participant-centered onboarding experience.
Conduct caregiver interviews and assist with the completion of necessary enrollment forms.
Manage the onboarding and implementation of the study’s control group in accordance with the randomized controlled trial (RCT) design.
Serve as the primary point of contact for control group participants, overseeing enrollment, maintaining consistent communication, and ensuring compliance with study protocols.
Lead ongoing benefits consultations for participants in the treatment group.
Coordinate access to community-based resources for caregivers, helping them navigate systems and meet their individual needs.
Support the planning and implementation of therapeutic and peer-based activities designed to strengthen caregiver support networks.
Assist in organizing semi-annual in-person gatherings for families.
Participate in weekly check-in meetings, monthly full team meetings, and implementation and recruitment team meetings.
Maintain accurate documentation and provide internal reporting on participant engagement, program activities, and key deliverables.
Navigate and update multiple online systems and programs for project management.