Implementation Specialist

Higharc

8d • Remote

About The Position

Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who’ve shipped products for Autodesk, Electronic Arts, Nike, and Apple. We have raised a total of $83M with support from top-notch venture capital firms and more than 18 strategic investors—industry leaders in construction, building products manufacturing, and distribution.
Higharc is seeking a CAD/BIM Implementation Specialist to join our Implementation team. In this role, you'll be the technical backbone of our builder onboarding process — translating production homebuilder workflows and plan sets into the Higharc platform and serving as a trusted expert for both customers and internal teams.
This is a contractor role based remotely in South or Central America. All customers are US-based and business is conducted in English; fluent English required.

Requirements

• 5+ yrs. experience with production homebuilding, option management and documentation of master plan sets
• Expert level drafter with experience in Revit/AutoCAD
• Demonstrated experience managing projects through to completion
• Subject matter expert capable of quickly establishing credibility in the domain
• Shows potential to manage a team of internal or external resources to execute implementation of homes into Higharc.
• Must be based in North or South America and able to work across US-based time zones

Responsibilities

• Lead implementation of builder homes into the Higharc Editor, managing task progress and gaps through to delivery
• Serve as the primary technical point of contact for builder product leads, translating existing plans and documentation into Higharc-compatible settings
• Represent Higharc in technical pre-sales conversations and provide ongoing technical support to platform users
• Deliver QA/QC on the Editor product, logging bugs and surfacing issues with precision and context
• Contribute subject matter expertise as a target user, providing structured feedback that informs product direction
• Assist architecture and engineering teams in defining requirements based on field experience and builder workflows

Benefits

• Higharc offers competitive salaries with significant equity, in a fast-growing, well-funded company.
• Personal healthiness is an important value for us- we provide comprehensive medical, dental, and vision coverage, with unlimited PTO, and meaningful maternity/paternity leave to all U.S based employees that are full-time.
• You'll also have access to other big-company benefits such like short and long-term disability plans and a 401K.
• Haven't worked remotely before? We provide a stipend to create the ideal home office.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees