Implementation Specialist

U.S. BankSan Francisco, CA

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Directly and through Account Representatives, manages all relationship management activities for clients in the assigned business segment and/or geographical region. Ensures that customers receive an optimum level of products and services that fully meet or exceed expectations. Ensures that the assigned area attains or exceeds profit objectives through development of new business opportunities and retention of existing profitable relationships. Provides high level, responsive, quality service to clientele.

Requirements

  • Bachelor’s degree, or equivalent work experience
  • Typically eight or more years of relevant experience

Nice To Haves

  • Strong understanding of all products and services applicable to target client segment
  • Considerable knowledge of applicable policies and procedures
  • Advanced knowledge of all organization products and operations
  • Demonstrated sales and marketing skills and abilities
  • Strong organizational and managerial skills
  • Ability to develop and administer budgets
  • Effective interpersonal, verbal and written communication skills

Responsibilities

  • Manages all relationship management activities for clients in the assigned business segment and/or geographical region.
  • Ensures that customers receive an optimum level of products and services that fully meet or exceed expectations.
  • Ensures that the assigned area attains or exceeds profit objectives through development of new business opportunities and retention of existing profitable relationships.
  • Provides high level, responsive, quality service to clientele.

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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