Implementation Specialist US

IFS•Conshohocken, PA

5d•Onsite

About The Position

Organizations worldwide are under pressure to get more value from their assets, faster. Ultimo is growing rapidly, both globally and in the US, to meet that demand, and that’s exactly why we’re looking for experienced Implementation Specialists who want to be at the heart of that transformation. This is not a support or maintenance role. This is where strategy turns into execution, and where you see the impact of your work within months. If you enjoy ownership, customer interaction, and delivering tangible results, this is your moment. As an Implementation Specialist at Ultimo, you help customers modernize their asset and maintenance operations using a best-in-class EAM platform. You work closely with customer stakeholders and internal experts to design, configure, and deliver solutions that actually get adopted. You are trusted to lead, not just to execute.

Requirements

3+ years of hands-on experience implementing EAM / CMMS solutions (SAP PM, IBM Maximo, eMaint, HxGN EAM, Maintenance Connection, or similar)
Experience working in a consulting or project-driven environment, closely collaborating with customers to turn requirements into working solutions
Strong domain knowledge in maintenance, asset management, and reliability concepts
Ability to combine business understanding with technical configuration to deliver practical, scalable outcomes
Focus on operational excellence and continuously looking for ways to simplify, optimize, and improve solutions and delivery
Affinity with AI and emerging technologies, and curiosity about how AI-driven optimization can enhance implementations, efficiency, and customer value over time
Communicate confidently and clearly with customers and internal stakeholders
Take ownership and act proactively, with a genuine commitment to customer success

Responsibilities

Own end-to-end EAM implementations, from initial analysis through successful go-live
Ensure that all aspects of the project are executed on time, within scope, and within budget, while maintaining high levels of client satisfaction
Lead workshops and guide customers toward best-practice asset and maintenance processes
Translate business needs into a scalable, high-performing Ultimo configuration
Configure workflows, structures, integrations, and reporting in the platform
Run multiple projects in parallel while keeping scope, quality, and timelines tight
Enable users through training and hands-on support during adoption
Collaborate closely with consulting peers, product teams, and support
Help evolve Ultimo’s implementation approach by sharing insights and lessons learned