Implementation Specialist II

Trane Technologies•Wellesley, MA

3d•Remote

About The Position

As Nuvolo’s Implementation Specialist, you will be assisting in the implementation of Nuvolo’s Connected Workspace product(s), leveraging your strong background in ServiceNow and utilizing Nuvolo’s Global Services Delivery model. You will participate in Delivery Projects by doing scripting and configuring the product to meet the client’s requirements. You will leverage your expertise to ensure that all deliverables are aligned with the platform’s best practices and industry standards.

Requirements

Bachelor's degree in a relevant field or equivalent work experience
ServiceNow Certifications: ServiceNow Certified System Administrator & ServiceNow Certified Application Developer
Experience with SDLC methodologies such as Waterfall, Agile, and Scrum
In-depth knowledge and hands-on experience with ServiceNow
Strong proficiency in scripting languages such as JavaScript or GlideScript
Knowledge of fundamental database concepts.
Proficiency in web technologies such as HTML, CSS, and AJAX.
Experience with integrating ServiceNow with third-party applications.
Strong analytical and problem-solving skills.
Good communication and presentation skills.
Ability to work collaboratively across teams and with clients.

Responsibilities

Developing and configuring web services in our EAM platform, built on ServiceNow
Configuration and customization of various Nuvolo Connected Workplace Products
Working with web technologies (JAVA Script, XML, HTML, AJAX, CSS & HTTP)
ServiceNow development, configuration and analysis
Using Business Rules, Script Includes, Client Scripts, UI Policies, Dictionary Entries, Data Imports and Transforms, Workflows, ACLs and others
Working with Service Catalog
Working with Service Portal
Integration of EAM platform with various third party tools leveraging platform capabilities
Assist in the assessments of client product usage and workflows to identify areas for optimization, increased efficiency, and value enhancement.
Perform your own and your peers’ testing, validation and code review