Implementation Specialist I
Jonas Software
•Hybrid
About The Position
The ideal candidate will be self-motivated, independent, customer focused with the ability to set priorities. The candidate will also be a strong communicator, one who listens, and has patience and composure when dealing with clients and collaboration with colleagues in all areas of our business including software development, professional services, customer support, and sales to help ensure our Client’s needs are being fulfilled.
Requirements
- College or University Degree in Accounting, Information Technology, or equivalent professional experience
- Effective verbal and written communication skills
- Excellent organizational skills and time management
- Must be willing to travel 50% of the time
Nice To Haves
- Experience in the Club industry would be considered an asset
- Knowledge of Jonas Club Management Software would be considered an asset
Responsibilities
- Configure, train, and implement the Jonas Club software, both onsite and remotely, delivering quality results
- Build and maintain Client relations; understanding and motivating clients through integrity and trust
- Consult with clients and review their current work process to assess their needs
- Assist clients to create and meet milestones while continuing to monitor project budgeted hours
- Discuss requirements and explain functionality to both technical and non-technical individuals or groups
Benefits
- Cost-effective training and consulting services
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
