Implementation Specialist I

VallenBelmont, NC
Onsite

About The Position

Vallen's Implementation Specialist I is an individual contributor responsible for ensuring the deployment of IT systems and interfaces, the proper set up of storeroom operations and account infrastructures, the development of customer catalogs/data files, and physical inventory at Vallen's customer facilities. They provide initial go-live support and transition operations to site leadership post implementation of Vallen's business model.

Requirements

  • Bachelor's degree and at least 1-3 years applicable experience; or an equivalent combination of education and experience that provides the knowledge, skills, and abilities to perform the job.
  • Working for a distributor of MRO products in sales, operations or purchasing
  • Working in a manufacturing/production environment, preferably in the storeroom or tool crib
  • Working in a purchasing/inventory management position in an industrial environment replenishing stock materials
  • Project Management knowledge
  • 6 Sigma Yellow or Green Belt Training
  • Demonstrated knowledge of ISO Standards
  • Demonstrated knowledge of QS9000 Quality Standards
  • General knowledge of SAS, Excel, databases, Word, Power Point, and MS Project
  • Ability to be a self starter and to self manage
  • Solid organizational skills and strong customer service orientation
  • Excellent verbal and written communication skills

Nice To Haves

  • experience using Smartsheet preferred
  • Vending Implementation or Operation Skills would be Helpful

Responsibilities

  • Collaborates with customers to assist in defining their requirements for the implementation (e.g., data, performance reporting, delivery, freight, packaging, labeling, invoice payment, etc.).
  • Assists IT in developing specifications for key interfaces, mapping data and assisting in testing to ensure reliability for a successful implementation and go-live.
  • Assists with setting up account information in business system, linking the pricing matrix, ordering equipment, devising personnel/shift work flow logistics, identifying processes and conducting gap analysis with customer.
  • Receives data files from customer and work under the supervision of the project leader to ensure all items are identified and cross referenced.
  • Participates in the physical inventory activities at customer facilities by organizing stock, affixing bar code labels (if required) and counting inventory.
  • Participates in post physical inventory processes by helping to reconcile variances with the customer's file.
  • Provides go-live and transition support to site operations by conducting follow up training and site process review.
  • Provides a level of excellent communication
  • Performs other duties as assigned.
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