Implementation Specialist / Client Onboarding

ADPAlpharetta, GA
Hybrid

About The Position

As an Implementation Specialist, you will onboard new clients and get them comfortable using ADP's products and services. You will ensure that our products and services exceed client expectations. ADP provides award-winning training programs and world-class service guidelines to support you. This role offers the opportunity to make an impact and gain the knowledge and expertise to grow your career.

Requirements

  • Prior experience is not required; training will be provided.
  • Ability to work overtime hours during peak seasons.
  • Acceptable experiences include military experience, or other relevant experiences if a college degree is not held.
  • Comfortable and skilled in using Microsoft Office products.

Nice To Haves

  • A college degree is great but not required.

Responsibilities

  • Consult with Clients to Deliver a Comprehensive ADP Solution by partnering with clients to understand their business and related needs, and guiding them towards the best solution.
  • Implement ADP Technologies by analyzing existing systems, interface requirements, and business processes, and incorporating new processes, tools, and approaches when recommending and implementing the ADP solution.
  • Partner Internally by interacting and collaborating with ADP associates in sales and customer service, and exchanging routine information with members of the client project team regarding priorities, timeliness, and issues.
  • Multi-Task - Communicate effectively, managing multiple time-sensitive follow-ups/projects simultaneously, clearly and concisely sharing essential information, and utilizing Microsoft Office products.

Benefits

  • Best-in-class benefits start on Day 1.
  • Company-paid time off for volunteering for causes you care about.
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