Implementation Project Manager

EnableCompUnited States - Remote, TN
Onsite

About The Position

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM. The Implementation Project Manager will oversee and drive process integration clients into our high-performance product suite. The IPM will manage activities associated with new client implementations and internal initiatives, will plan, execute, and coordinate the activities for on-boarding clients into the EnableComp service suite, will be responsible for managing the timeline, deliverables, setting client expectations, communicating regularly, and elevating critical issues.

Requirements

  • Bachelor’s degree required.
  • 4+ years’ experience with implementation and/or technical project management in a healthcare setting.
  • Experience with project management tools required.
  • Technical proficiency with project portfolio management tools, support ticketing software, Apple technology and cloud-based document sharing systems.
  • Knowledge about extended medical terminology required.
  • Equivalent combination of education and experience will be considered.
  • Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook).
  • Regular and predictable attendance.
  • Ability to work with different levels of clinical personnel including providers.
  • Ability to work in a very fast-paced and changing work environment.
  • Collaborative, customer-focused and able to create visible value.
  • Team approach to working with others, ability to perform a variety of duties within any workday and organizational skills from planning to execution of tasks and projects.
  • Extensive project coordination experience.
  • Process oriented with the ability to drive a project to successful completion.
  • Proven track record of conflict management and problem-solving skills
  • Ability to work independently (self-directed/resourceful) and as a team member.
  • Excellent communication and client facing skills.
  • Excellent organizational skills.
  • Technical aptitude.

Nice To Haves

  • Advanced degree preferred.
  • PMP Certification is preferred
  • Prior experience in physician office setting including knowledge of physician office workflow and processes a plus.
  • Extensive familiarity with payer or provider based healthcare data sets required

Responsibilities

  • Provide overall support surrounding the implementation of core service offerings, data integration and requirement gathering activities
  • Work directly with clients to review project status, action items, and resolve issues
  • Consult and identify solutions for client’s specific requirements
  • Work with internal team members to communicate and manage tasks related to the client’s implementation
  • Manage change and client expectations effectively
  • Maintain real time project status through online project management tools
  • Establish and manage aggressive timelines and confront critical-path items and deadlines
  • Provide weekly/monthly reporting and forecasting to management and other key stakeholders on the Operations team.
  • Other duties as required

Benefits

  • EnableComp is an Equal Opportunity Employer M/F/D/V.
  • We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.
  • EnableComp recruits, develops and retains the industry's top talent.
  • As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people.
  • We believe that investing in our employees is the key to our success , and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here.
  • At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies.
  • If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.
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