Implementation Project Manager (Spanish Required)

Workiva Inc.•Ames, IA

2d•$74,000 - $125,000•Remote

About The Position

The Implementation Project Manager is responsible for the successful execution of professional services projects to implement or optimize Workiva solutions. This role focuses on mastering and executing the Workiva implementation methodology, serving as the primary point of contact for customer engagements to ensure projects are delivered on time, within budget, and contribute directly to customer value.

Requirements

Undergraduate degree or equivalent combination of education and experience in a related field, along with 4+ years of project management experience
Bilingual in Spanish strongly required (Business level)

Nice To Haves

SaaS industry experience and PMP or similar project management certification are preferred
PMP, PRINCE2, or similar advanced project management certification is highly preferred
Excellent verbal, written, and interpersonal communication skills.
Demonstrated experience independently managing stakeholders and resolving customer escalations
Commercial acumen with experience in complex scope, budgets, and multi-party delivery models
Strong project management discipline with the ability to independently manage a fast-paced portfolio and full lifecycle of assigned projects
Proven ability to quickly earn the trust of key sponsors and stakeholders and resolve conflict at the project level
Effectively navigates ambiguity, pivoting between project types, solution areas, and support needs as the company moves towards its strategic vision
Demonstrated ability to effectively apply implementation methodologies (e.g., Workiva methodology). Proficiency with project management tools (e.g., Smartsheet, Jira) and familiarity with Waterfall, Agile, or Scrum methodologies is a plus

Responsibilities

Efficiently manages a portfolio of 20–25 simultaneous standard-complexity projects with variable timelines (ranging from 4-week to 16-week implementation), balancing competing priorities and maintaining delivery standards
Owns and drives the end-to-end execution of project plans for individual medium-to-high size/complexity, Workiva-led engagements
Acts as the primary point of contact for the customer and internal project team, ensuring clear, concise, and timely communication
Manages all project documentation, including project plans, status reports, risk logs, and budgets
Proactively monitors and mitigates project-level risks and issues, escalating appropriately when necessary
Helps resolve customer escalations, seeking guidance from leadership as required
Facilitates standard project change requests and manages expectations within the defined project scope
Shares best practices, lessons learned, and foundational knowledge across the immediate project team or functional group