About The Position

We are seeking an accomplished delivery executive to lead the TPA Implementation Project Management Office (PMO) for EXL's Life & Annuity Platforms business. This role will be responsible for governing a portfolio of strategic client implementations, policy administration platform conversions, and transformation programs while ensuring delivery excellence, financial performance, client satisfaction, and organizational scalability. The successful candidate will serve as a key member of the leadership team, partnering closely with Product, Technology, Operations, Sales, and Client stakeholders to drive successful business outcomes. The position operates in a matrixed environment and requires strong leadership, collaboration, and communication skills across multiple teams and stakeholders. The position will require up to 20% travel, primarily domestic with occasional international travel. EXL's Life and Annuity Platforms organization is an exciting and dynamic software solutions group focused on building EXL's LifePROTM Product and Agentic AI solutions. We emphasize innovation, operational excellence, world-class delivery, working in tandem with legacy and leading technologies and thinking as a competitive advantage in our markets.

Requirements

  • Strong leadership skills
  • Strong collaboration skills
  • Strong communication skills across multiple teams and stakeholders

Responsibilities

  • Governing a portfolio of strategic client implementations, policy administration platform conversions, and transformation programs
  • Ensuring delivery excellence, financial performance, client satisfaction, and organizational scalability
  • Partnering closely with Product, Technology, Operations, Sales, and Client stakeholders to drive successful business outcomes
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