Implementation Manager (1 Year Contract)

Euna Solutions•Oakville, ON

46d•$88,000 - $110,000•Hybrid

About The Position

At Euna Solutions, we’re looking for a detail-oriented, enthusiastic professional with a background in project management and process improvement to join our Implementation Team. In this client-facing role, you will guide public and non-profit organizations through the implementation of our powerful Euna Budget application. You'll collaborate directly with clients, analyze their current budgeting processes, and lead them in adopting more effective, streamlined systems - delivering real impact within scope, on time, and on budget. Our most successful Implementation Managers (IMs) come from diverse professional backgrounds, but they share a few key traits: adaptability, technical fluency, strong data skills, and professionalism in working with clients. While experience in public sector budgeting or systems implementation is a strong asset, what matters most is your ability to learn, lead, and deliver. This position will be for a 1 year contract covering a maternity leave. This position encompasses two core aspects: Implementation Specialist and Project Manager, requiring a blend of technical expertise, problem-solving skills, and client-focused collaboration.

Requirements

Post-secondary diploma/degree or equivalent work experience; background in finance or IT systems preferred
3–8 years of experience in software application delivery (e.g., systems implementation, project management, analysis, QA, training)
Proficiency in data analysis and Excel
Strong communication skills - both written and verbal - and exceptional organizational abilities
Leadership qualities with the ability to facilitate meetings and decision-making with confidence
Self-starter mindset capable of managing multiple projects independently
Commercial acumen paired with professionalism in customer interactions

Nice To Haves

Experience in municipal, healthcare, education and/or not-for-profit budgeting
Familiarity with budgeting methodologies like grant accounting or forecasting
Hands-on experience with financial planning applications (web-based preferred)
Report design/documentation using relational databases (SSRS or PowerBI is a plus)
Knowledge of project tracking tools like Cloud Coach or Asana

Responsibilities

Guide public sector clients through all stages of product implementation
Analyze business needs, recommend best practices, and ensure smooth completion of multiple concurrent implementations
Become a subject matter expert in Euna Budget Professional’s budgeting system
Collaborate with clients to identify gaps and improvements to be built in the system to provide an efficient budgeting tool
Lead internal stakeholders to deliver the reporting, integration and product solutions needed by the client
Prepare and migrate client data using Euna Budget’s data load interface
Serve as a business partner to internal teams by sharing your expertise
Oversee multiple implementations from post-sales to full utilization of Euna Budget’s products
Define timelines, track progress, and maintain regular communication with clients
Identify and resolve implementation challenges by collaborating with internal teams to deliver optimal results