Implementation Manager, Firm Transitions & Advisor Succession

AssetMark•Phoenix, AZ

2d•$85,000 - $95,000•Hybrid

About The Position

AssetMark is a leading strategic provider of innovative investment and consulting solutions serving independent financial advisors. We provide investment, relationship, and practice management solutions that advisors use in helping clients achieve wealth, independence and purpose. Position Summary The Implementation Manager – Firm Transitions & Advisor Succession is responsible for delivering a high-touch, white-glove experience for financial advisors transitioning within AssetMark or undergoing succession events on the platform. This role serves as the central project manager and coordination lead for broker-dealer changes, RIA launches, firm moves, and advisor succession events such as book acquisitions or internal advisor transfers. The Implementation Manager works closely with advisors, broker-dealers, custodians, and internal AssetMark teams to plan, prepare documentation, set expectations, and manage the transition lifecycle from initial planning through successful completion. This role plays a critical part in ensuring advisors experience a smooth, organized, and well-communicated transition within the AssetMark platform, while also strengthening partnerships with broker-dealers and supporting advisor growth initiatives. We can consider candidates for this position who are able to accommodate a hybrid work schedule and are close to our Phoenix, AZ office.

Requirements

5+ years of experience in wealth management operations, onboarding, and/or advisor transitions
Strong understanding of broker-dealer and RIA transition processes
Experience working with custodians, advisors, and broker-dealer operations teams
Strong project management and organizational skills
Ability to manage multiple complex advisor transitions simultaneously
Excellent communication and relationship-management skills
High attention to detail and operational accuracy
Candidates must be legally authorized to work in the US to be considered.
We are unable to provide visa sponsorship for this position.

Responsibilities

Lead pre-transition planning sessions with advisors and their teams to prepare for transition by setting up platform agreements, agent codes, etc.
Develop structured transition timelines and project plans for each advisor or firm event
Set clear expectations regarding billing, documentation, timelines, and transition milestones
Identify operational dependencies and potential risks early in the process
Coordinate succession-related transitions including advisor retirements, book sales, and internal advisor transfers on the platform
Work with advisors to facilitate the smooth transfer of existing AssetMark accounts to successor advisors
Ensure proper documentation and approvals are completed to support succession events
Prepare and organize AssetMark and broker-dealer paperwork packages required for advisor onboarding and account movement
Ensure documentation is accurate, complete, and ready for advisor and client signatures
Coordinate with internal operations and compliance teams to resolve documentation issues proactively
Track all transition activities and milestones throughout the transition lifecycle
Monitor the progress of advisor onboarding, account transfers, and documentation processing
Provide regular updates to advisors and internal stakeholders regarding transition status
Troubleshoot issues and coordinate solutions across internal teams and external partners
Serve as a liaison between AssetMark, broker-dealer partners, and advisor teams during transition events
Coordinate workflows and timelines with BD transition teams and custodians
Help strengthen operational alignment with key broker-dealer partners
Act as the advisor’s primary point of contact during transition events
Deliver a white-glove experience through proactive communication and structured project management
Ensure advisors feel supported and informed throughout the transition process
Help develop and refine AssetMark’s advisor transition and succession processes
Document best practices and contribute to the development of a repeatable transition playbook
Identify opportunities to improve efficiency through process enhancements or technology