Implementation Manager - Accounting & Student Billing

Veracross

1d•Hybrid

About The Position

Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry. We are a growing, values-led community of 350 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. And we’re succeeding! As of early 2026, we are supporting 3400+ schools in 60 countries. Veracross is five product brands in one global tech company: Veracross SIS is a one-person, one-record school management platform; Magnus Health provides cloud-based Student Health Record (SHR) solutions; Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps; Epraise incentivizes student well-being and connects teachers, students, and families; Firefly provides an online learning space for students and teachers. Position Summary: The primary focus is to lead the successful implementation of Veracross Accounting & Student Billing Modules focusing on more complex and demanding projects that require an understanding of accounting, student billing systems. These projects must be executed on time and on budget, while fostering trusting relationships with client Business Offices.

Requirements

Relevant degree/qualification or equivalent experience.
Accounting degree, coursework, or relevant experience in a Business Office setting (Highly Desirable)
4+ years of experience implementing Student Billing & Accounting software, including data conversion; experience with SaaS a plus.
Experience in leading Veracross Full Accounting Implementations, or similar SaaS accounting implementation experience preferred
Experience as part of an independent school business office running a SaaS accounting platform a plus.
A solid understanding of the fundamental accounting equation; the general journal; the chart of accounts; general ledger reporting (balance sheet, trial balance, profit & loss statements); fiscal period and fiscal year closing; budgeting; reconciliations; and sub-ledger processing (e.g. accounts payable, accounts receivable, cash processing, purchases journal, fixed assets, project accounting)
Skilled user of technology, comfortable learning and using the many types of systems that support a technical workspace
Excellent written and oral communication skills, including comfort with public speaking, presentation delivery, etc.
Ability to make complex decisions and recommendations under limited direction and using a high degree of initiative and independent judgement
Ability to learn complex, enterprise level software systems at a level that supports teaching others
Ability to multi-task in a fast-paced environment
Problem-solving skills with ability to perform root cause analysis
Highly organised with the ability to self manage in a remote and/or hybrid work environment
Ability to nationally travel if needed

Responsibilities

Deliver Accounting & Student Billing platform consulting and organizational change management to complex Business Offices, large and small. This multi-month implementation consulting consists of: Platform transition options consulting: Through discovery and collaboration with the client, evaluate, demo, and revise setup options. Orchestrate successful Business Office change management, where the tailored configurations, once approved, are documented, socialized, and deployed. Business Office workflow consulting: Create documented models to support the ways the school's Business Office can best leverage the Veracross Accounting & Student Billing modules to support their operation. Alongside the Veracross Lead Project Manager, develop Business Office implementation project plans based on the Accounting & Student Billing module configuration. Develop and orchestrate tailored Accounting & Student Billing support handoffs. Mentor clients in their chart of accounts design as needed. Coach Implementation Managers from basic Accounting consulting proficiency to moderate Accounting consulting proficiency. Write and update internal documentation to support continuous improvement of a standardized, best practice, Accounting & Student Billing implementation process, including training and adoption. Lead direct training engagements for strategic and high-complexity Accounting offices. Develop and maintain Student Billing & Accounting module product feedback that emerges from direct consultations. Achieve consultation success on time, and on budget. Participate with Marketing and Sales in 2-3 Independent School Business Office conferences a year.

Benefits

Macbook Pro, a 32-inch monitor, and an adjustable desk and chair for the office.
Growth opportunities and ability to own your role and grow with the company.
Opportunities for professional development.
Hour-long lunches and finishing on time.
Day off for your birthday.
$100-a-year allowance for well-being.
Paid leave as a primary parent and secondary parent when you welcome a new child into your family (available after 12 months in a full-time role).
Work makes a positive contribution to schools, their students and families.
Coffee machine, snack bar and fully stocked drinks fridge.
Casual dress code.
Social events.
Open floor plan for cross-team communication and collaboration.