About The Position

This role is hands-on and delivery-focused—you will own solution design, configuration, and client engagement across the full implementation lifecycle. You will work within a squad-based model (PM + Functional Consultants), supporting multiple concurrent projects while maintaining high-quality, on-time delivery. You will serve as a trusted advisor and solution lead, ensuring that NetSuite is implemented in alignment with industry best practices and the client’s operational realities.

Requirements

  • Strong NetSuite configuration experience
  • Expertise in ERP processes (R2R, P2P, O2C)
  • Experience leading workshops and solution design sessions
  • Ownership of solution design documentation (SDD)
  • Experience driving UAT and go-live readiness
  • Understanding of data migration strategies
  • Ability to balance best practices with business needs
  • Strong communication and stakeholder management skills

Nice To Haves

  • 5+ years of NetSuite implementation experience
  • Restaurant, hospitality, or franchise industry experience
  • POS and high-volume system integration experience
  • Exposure to SuiteBilling, Advanced Inventory, Revenue Management
  • Familiarity with Celigo, Boomi, or similar platforms
  • NetSuite certifications preferred (SuiteFoundation, ERP Consultant)

Responsibilities

  • Lead functional delivery across all implementation phases: Engage → Drive → Enable → Convert → Optimize
  • Conduct discovery & requirements workshops, solution design sessions, and system walkthroughs
  • Configure NetSuite across Financials, P2P, O2C, and Inventory workflows
  • Translate business requirements into scalable NetSuite solutions aligned to best practices
  • Partner with Project Managers on scope, timelines, deliverables, and change control (PCRs)
  • Support data migration (mapping, templates, validation, test loads)
  • Guide User Acceptance Testing (UAT) and go-live readiness
  • Deliver system walkthroughs and training sessions
  • Collaborate with technical teams on integrations and customizations
  • Identify risks early and provide proactive recommendations

Benefits

  • Growth path to Solution Architect or Delivery Leadership
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