Implementation Coordinator – Rhetoric

University of Texas at Austin•Austin, TX

7d•Hybrid

About The Position

The Implementation Coordinator supports efforts and ensures fidelity of implementation of the OnRamps Rhetoric courses to coordinate a high-level of instructional and professional development service and support to OnRamps Instructors. This role involves developing and maintaining strong relationships with external and internal stakeholders by providing exceptional customer service, technical support, and problem-solving with professionalism, positivity, tact, and decorum. The coordinator will also develop and implement annual professional learning institutes and ongoing professional development activities, utilize data to ensure fidelity of implementation, and facilitate an instructor support system.

Requirements

Bachelor’s degree in English, Rhetoric, education, or related field.
Demonstrated understanding of HS teaching and learning.
Exceptional customer service skills, with the ability to engage multiple internal and external stakeholders with decorum and tact.
Three years teaching experience at a high school or college level.
Relevant education and experience may be substituted as appropriate.

Nice To Haves

Master’s degree in English, Rhetoric, education, or related field.
Experience providing support or instructional coaching to teachers.
Proficient in Canvas Learning Management System (LMS) or another LMS.
Proficient in Smartsheet or other Project Management system.
Ability to communicate technical information to lay audiences using a respectful, client-focused approach.
Five years teaching experience at a high school.

Responsibilities

Supports OnRamps Instructors in implementing courses with fidelity along the OnRamps Four Pillars.
Develops and maintains strong relationships with external and internal stakeholders by providing exceptional customer service, technical support, and problem-solving with professionalism, positivity, tact and decorum.
Develops and implements annual professional learning institutes during Summer, Fall, and Spring for OnRamps instructors in close collaboration with the Course Leads, OnRamps Assistant Director, and Professional Learning and Development team to ensure and enhance course implementation aligned to the OnRamps Four Pillars.
Implements on-going professional development and learning activities through weekly communication, monthly virtual meetings, and professional learning institutes.
Uses standardized relationship building strategies to cultivate and lead a facilitated network of OnRamps Instructors.
Develops and implements interventions for instructors with implementation challenges and those that are onboarded to OnRamps after annual Summer Institutes and throughout the academic year. Including but not limited to virtual meetings, coaching support, creating video examples, video streaming into classes.
Utilizes data to ensure fidelity of implementation of OnRamps courses using data science methodologies, such as instructor engagement, pacing, submission rates, and performance.
Supporting fidelity of implementation may include instructor resources in headquarters and investigations of academic integrity.
Facilitates an instructor support system using mentor instructors and online platforms to provide extra support for new OnRamps Instructors.
Creates video resources in the OnRamps studio modeling pedagogy and challenging content.
Supports and engage in designated special projects as assigned that support the mission and strategic direction of OnRamps as an organization.