About the Role Do you have a passion for technology? Are you experienced in working closely with external customers throughout a software implementation and enjoy traveling? If you are looking for an opportunity that will give you all of these things, then look no further as we have a fantastic opening to become a part of the Managed Services team as a Sr. Business Analyst. This position requires strong process and consultative customer focus and ability to implement multiple projects simultaneously. What You Will Do Continue to configure e-Builder for the client by modeling and improving the business process to meet their organizational goals. Guarantee adoption for the managed service client by efficiently training client teams. Analyze business processes/requirements and develop corresponding process and data flows. Perform gap analysis activities to identify and document any possible requirement gaps. Provide creative solutions to ambiguous business problems. Develop materials and deliver training required for each project. Configure data and business rules for new project initiatives. Assist with testing strategies, conditions and evaluation of expected results. Deliver meeting minutes, status reports, and post-project evaluations as required. Recommend and implement process improvements. Offer in-depth line of questioning to uncover barriers, resistance and overall software usage. Use diplomacy to communicate positively information that may be disagreed with or undesirable.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed