Implementation Consultant

SOLVENTUM•Remote - Utah, UT

1d•$96,000 - $132,000•Remote

About The Position

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You’ll Make in this Role As an Implementation consultant, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Collaborating with clients and Solventum team members to deploy and configure Solventum products by completing project deliverables and serving implementation needs. Assessing current state customer coding, CDI, and visit workflows while working within an implementation team to validate that the proposed future state fits with overall project objectives. Leading and working interactively with Solventum clients and Solventum team members to configure, test, and validate Solventum Revenue Cycle application environments. Leading issue resolution: communicating with client and internal teams on issue resolution and configuration change control by tracking and documenting issues encountered. Performing isolation and analysis of issues by partnering with support and escalations team for root cause analysis and troubleshooting. Training system administrators and end users on maintenance and administration of Solventum Products. Leading testing and go-live support. Interacting with customer's team on issue resolution and configuration changes. Keeping up to date with all new features, functions, business issues, policies, and implementation options. Contributing to the evolutionary growth of implementation infrastructure by developing and updating educational materials, documentation, tools, and programs.

Requirements

Bachelor’s Degree or higher from an accredited university AND Four (4) of experience.
OR
High School Diploma/GED AND a minimum of Eighth (8)years of experience.
Minimum of three (3) combined years direct experience with support of software and/or implementation of software (preferably in a healthcare setting supporting Solventum™ 360 Encompass™).
Minimum of two (2) combined years of working knowledge of hospital and/or professional healthcare coding workflow.
Minimum of two (2) year' experience in a client facing implementation role.
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Nice To Haves

Knowledge of 3M/Solventum™ 360 Encompass™ Professional products.
Electronic Medical Record implementation experience.
Ability to solve problems in a logical, methodical, and time efficient manner.
Must be self-starter with ability to analyze and critically think.
Excellent problem solving and organizational skills.
SQL, Windows Server and Networking.
Strong written/verbal communication skills and must be capable of maintaining superior customer relations in a fast-paced environment.
Ability to quickly learn and apply new tools and technology.

Responsibilities

Collaborating with clients and Solventum team members to deploy and configure Solventum products by completing project deliverables and serving implementation needs.
Assessing current state customer coding, CDI, and visit workflows while working within an implementation team to validate that the proposed future state fits with overall project objectives.
Leading and working interactively with Solventum clients and Solventum team members to configure, test, and validate Solventum Revenue Cycle application environments.
Leading issue resolution: communicating with client and internal teams on issue resolution and configuration change control by tracking and documenting issues encountered.
Performing isolation and analysis of issues by partnering with support and escalations team for root cause analysis and troubleshooting.
Training system administrators and end users on maintenance and administration of Solventum Products.
Leading testing and go-live support. Interacting with customer's team on issue resolution and configuration changes.
Keeping up to date with all new features, functions, business issues, policies, and implementation options. Contributing to the evolutionary growth of implementation infrastructure by developing and updating educational materials, documentation, tools, and programs.
Corporate policies, procedures and security standards are complied with while performing assigned duties.