Implementation Consultant

RF-SMARTKent, OH
Remote

About The Position

The Warehouse implementation consultant will be responsible for the design, configuration, testing and supporting the full implementation of the RF-SMART data collection software application for the NetSuite ERP system. With a broad understanding of general warehouse operations, best practices and business processes, the consultant will lead the implementation effort directly for our customers.

Requirements

  • Bachelor degree in supply chain related discipline is preferred or equivalent experience; other business management disciplines considered
  • 5+ years of warehouse operational experience with one or more companies or warehouse consulting for a software company
  • Working knowledge of an ERP supply chain or warehouse management software solution
  • Strong communication with executives and partners (executive level visibility)
  • Ability to translate complex topics into operation impact
  • Ability to anticipate risks rather than react to them
  • Ability to push forward when decisions stall
  • Comfortable in a focused, high-ownership delivery model.
  • Ability to quickly establish themselves as a trusted advisor
  • Good written and verbal communication skills
  • Excellent presentation skills
  • Willingness to travel more than 30% (current expected amount for each consultant)
  • Self-motivated with ability to work on multiple projects independently

Nice To Haves

  • Experience with NetSuite would be an advantage

Responsibilities

  • Deliver detailed warehouse data collection solutions using RF-SMART for NetSuite ERP application
  • Areas of concentration: receiving, inventory control, picking and light production
  • Lead/perform all implementation tasks and assist customer with application design, setup, testing and training
  • Advise customers on best practices in the areas of warehouse setup, receiving and shipping
  • Be the main point of contact throughout the implementation
  • Work effectively with staff members and executives at all levels within customer organizations
  • Assume role of Trusted Advisor to customers and be comfortable as primary contact to provide product information and best practice solutions
  • Communicate suggested enhancements to development team
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