Implementation Analyst/ Discovery

TEKsystemsTallahassee, FL
$21 - $27Remote

About The Position

Our client is looking for someone to assist with software implementations day to day supports projects by managing implementations, delivering training, and ensuring successful adoption of the application by client users.

Requirements

  • Software implementations
  • Client discovery
  • Training delivery
  • System configuration
  • Troubleshooting issues
  • User adoption support

Responsibilities

  • Oversee and coordinate end-to-end software implementations (configuration, deployment, validation, and go-live support).
  • Conduct client discovery to understand needs and tailor training and system configuration.
  • Deliver training sessions (in-person, virtual, webinars) and develop supporting training materials.
  • Provide post-training support, troubleshoot issues, and help users adopt the system effectively.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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