Impact Manager

City Year • Miami, FL

1d • Onsite

About The Position

The Impact Manager (IM) leads and develops a team of up to 20 AmeriCorps members (ACMs) to become idealistic, emerging leaders and practitioners. This role focuses on strengthening schools and supporting students to improve performance within the Miami School District. Reporting to an Impact Director and working from partner school(s), the IM is crucial for implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices. The Impact Manager also acts as an effective talent developer, guiding AmeriCorps members through a challenging and rewarding year of service.

Requirements

• Experience building and growing complex professional relationships with a diverse group of internal and external stakeholders.
• Experience holding people accountable to performance goals and navigating difficult conversations.
• Experience managing diverse teams, particularly managing teams of early-workforce members.
• Ability to apply creative problem solving when faced with perceived barriers.
• Ability to translate mission and vision from organization level to individual level and draw connections between mission and daily work.
• Ability to navigate complex topics and parse them for specific audiences.
• 2-3 years of relevant experience.

Nice To Haves

• Work in the education sector preferred.
• National service experience is a plus.
• Familiarity with City Year Miami school system a plus.

Responsibilities

• Manage, coach, and develop up to 20 AmeriCorps members to achieve service performance and standards requirements while reaching their leadership development potential.
• Model leadership fueled by City Year's culture and values.
• Facilitate ongoing dialogues that empower AmeriCorps members to relate to City Year's culture and values in personally meaningful ways.
• Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders.
• Manage implementation of partnership agreements between the school and City Year.
• Ensure the necessary conditions and resources are in place for the team of AmeriCorps members to deliver attendance, behavior, and course performance interventions for students.
• Implement City Year’s WSWC model with a high degree of quality to a targeted group of students at assigned schoolhouse(s).
• Make data-informed decisions to ensure tutoring, classroom support, afterschool programs, and school-wide initiatives align with the shared goals of the school/City Year partnership.
• Conduct start of day centering meetings with the team.
• Observe and share feedback with AmeriCorps members providing interventions for students.
• Review Student Achievement data.
• Review AmeriCorps Member event plans, student engagement data and offer feedback.
• Conduct individual meetings with AmeriCorps Members.
• Coach AmeriCorps Members through communication challenges and conflict resolution.
• Connect with school administration to review upcoming initiatives and mutual expectations.
• Meet with Impact Director for personal support.
• Host City Year's potential and current funding partners on a school tour and roundtable.
• Attend and support After School Programs.
• Conduct end of day centering meetings with the team.

Benefits

• vacation
• sick days
• organization holidays
• medical
• dental
• vision
• life
• accidental death and dismemberment
• disability coverage
• Flexible Spending Accounts (FSA)
• 401(k) plan(s)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 251-500 employees