Impact Manager

City Year•Miami, FL

1d•Onsite

About The Position

The Impact Manager (IM) leads and develops a team of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director and working from a partner school(s), the IM plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices. The Impact Manager is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service. City Year's dual mission is to expand educational opportunity for all students and develop the next generation of leaders through national service. Trained teams of City Year AmeriCorps members provide support to students, classrooms and the whole school. Schools that partner with City Year are up to two to three times more likely to improve in English and math assessments, and the more time students spend with AmeriCorps members, the more they improve on academic, cognitive and interpersonal skills— skills that help students thrive in school, college and career. City Year’s 900 staff and 2,000+ AmeriCorps members work and serve in 29 communities across the U.S., including Boston (where City Year was founded in 1988 and is headquartered), Baton Rouge, Buffalo, Chicago, Cleveland, Columbia, Columbus, Dallas, Denver, Detroit, Jacksonville, Kansas City, Little Rock, Los Angeles, Memphis, Miami, Milwaukee, New Hampshire, New Orleans, New York, Orlando, Philadelphia, Providence, Sacramento, San Antonio, San José/Silicon Valley, Seattle/King County, Tulsa and Washington, D.C. City Year also has international affiliates in the U.K. and South Africa. A proud member of the AmeriCorps national service network, City Year is supported by AmeriCorps, local school districts and private philanthropy. City Year has been designated a 4-star charity by Charity Navigator since 2003, putting City Year in the top 1% of non-profits nationwide for accountability, transparency and responsible fiscal management, and among the most trustworthy nonprofits in America. At City Year, the organization is constantly evolving and changing, with a steadfast belief in the power of young people to change the world for the better and an aspiration to create positive school and work environments where everyone feels a sense of connection, is supported to do their best work, and is able to learn, contribute, lead and create to their fullest potential. As an equal opportunity employer, City Year is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.

Requirements

Experience building and growing complex professional relationships with a diverse group of internal and external stakeholders.
Experience holding people accountable to performance goals and navigating difficult conversations.
Experience managing diverse teams, particularly managing teams of early-workforce members.
Ability to apply creative problem solving when faced with perceived barriers.
Ability to translate mission and vision from organization level to individual level and draw connections between mission and daily work.
Ability to navigate complex topics and parse them for specific audiences.
2-3 years of relevant experience, work in the education sector preferred.

Nice To Haves

National service experience is a plus.
Familiarity with City Year Miami school system a plus.

Responsibilities

Manage, coach, and develop up to 20 AmeriCorps members though a personally rewarding year of service in Miami School District where they achieve service performance and standards requirements while reaching their leadership development potential.
Model leadership that is fueled by City Year's culture and values.
Facilitate ongoing dialogues that empower AmeriCorps members to relate to our culture and values in personally meaningful ways.
Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders.
Manage implementation of partnership agreement between the school and City Year.
Ensure the necessary conditions and resources are in place for their team of AmeriCorps members to deliver attendance, behavior, and course performance interventions for students.
Implement City Year’s WSWC model with a high degree of quality to a targeted group of students at the right time, at assigned schoolhouse(s).
Make data-informed decisions to ensure tutoring, classroom support, afterschool programs, and school-wide initiatives align with the shared goals of the school/City Year partnership.
Start of day centering meeting with team
Observe and share feedback with AmeriCorps members providing interventions for students
Review Student Achievement data
Review AmeriCorps Member event plans, student engagement data and offer feedback
Individual Meetings with AmeriCorps Members
Coach AmeriCorps Members through communication challenges and conflict resolution
Connect with school administration to review upcoming initiatives and mutual expectations
Meet with Impact Director for your own support
Host City Year's potential and current funding partners on a school tour and roundtable
Attend and support After School Programs
End of day centering meeting with team