Impact Director

City Year • Columbus, OH

3h • Onsite

About The Position

The Impact Director (ID) is responsible for the overall management of the day-to-day programmatic operations, ensuring the achievement of City Year’s mission and overall service excellence through the successful implementation of the Whole School Whole Child service model. This role involves managing and developing Impact Managers and corps members to build and cultivate strong school partnerships, developing committed leaders and school practitioners, ensuring the successful completion of transformational physical service days and volunteer engagement, and ensuring an impactful and inspirational corps experience as well as corps member development. Impact Directors supervise Impact Managers, oversee the members in their program, ensure strong service impact, create opportunities for engaging outside volunteers/visitors, foster opportunities for member development, and support the overall efforts of City Year’s mission statement.

Requirements

• Management of Impact Managers
• Development of Impact Managers
• Coaching of Impact Managers
• Daily contact with Impact Managers
• Site visits to schools
• Weekly check-ins with Impact Managers
• Beginning of year goal setting and planning for Impact Managers
• Midyear and end of year performance reviews for Impact Managers
• Professional development opportunities for Impact Managers
• Guidance on meeting monthly, quarterly, and annual Impact goals
• Guidance on administrative deadlines
• Facilitation of best practice sharing
• Support for Impact Managers in team leadership
• Ensuring corps members are in AmeriCorps compliance
• Tracking Impact Manager’s data deliverables
• Tracking teams' progress
• Tracking observations
• Tracking general service impact
• Ensuring quality of day-to-day service implementation
• Coaching around day-to-day service implementation
• Observation of classroom and out-of-school activities
• Support for Impact Managers in placing corps members in classrooms
• Building and maintaining relationships with principals and school liaisons
• Serving as supervisory contact
• Ensuring Impact Managers build strong relationships with school site stakeholders
• Establishing presence during City Year and/or school crises
• Creating and overseeing neighborhood engagement strategy
• Developing and advancing relationships with specific school district stakeholders
• Recommitting existing City Year school partners
• Securing additional City Year partners
• Ensuring Service Partner Agreements are signed
• Serving as a point for onboarding and offboarding AmeriCorps members
• Maintaining site’s adherence to standards and national programmatic baselines
• Meeting site retention goal
• Meeting with Impact Managers and AmeriCorps members regarding team management, accountability and standards issues
• Managing disciplinary action regarding AmeriCorps members
• Communicating with Impact Managers regarding AmeriCorps member development needs
• Developing trainings and training vision
• Providing overall support for all AmeriCorps member trainings
• Utilizing feedback for improved supports and training
• Conducting regular formalized observations
• Providing constructive feedback for growth to AmeriCorps members
• Participation as a member of the City Year National Network’s Impact Team
• Leading on selected network initiatives
• Partnering with City Year Columbus’ departments and staff
• Applicant interview process
• Stakeholder engagement
• Event participation
• Service day participation
• Cross-departmental committee participation
• Devoting up to (10) days a year to corps member recruitment interviews
• Attending and mobilizing teams for whole site events

Nice To Haves

• Experience with Whole School Whole Child service model
• Experience developing a group of committed, idealistic leaders and school practitioners
• Experience ensuring the successful completion of transformational physical service days and volunteer engagement
• Experience ensuring an impactful and inspirational corps experience
• Experience with corps member development
• Experience supervising Impact Managers
• Experience overseeing program members
• Experience ensuring strong service impact
• Experience creating opportunities for engaging outside volunteers/visitors
• Experience fostering opportunities for member development
• Experience supporting the overall efforts of City Year’s mission statement
• Experience with AmeriCorps compliance
• Experience with data deliverables
• Experience with team progress tracking
• Experience with observations
• Experience with general service impact tracking
• Experience with quality of day-to-day service implementation
• Experience with classroom and out-of-school activity observation
• Experience with placing corps members in classrooms
• Experience building and maintaining relationships with principals and school liaisons
• Experience serving as supervisory contact
• Experience ensuring Impact Managers build strong relationships with school site stakeholders
• Experience establishing presence during City Year and/or school crises
• Experience creating and overseeing neighborhood engagement strategy
• Experience developing and advancing relationships with specific school district stakeholders
• Experience recommitting existing City Year school partners
• Experience securing additional City Year partners
• Experience ensuring Service Partner Agreements are signed
• Experience serving as a point for onboarding and offboarding AmeriCorps members
• Experience maintaining site’s adherence to standards and national programmatic baselines
• Experience meeting site retention goal
• Experience meeting with Impact Managers and AmeriCorps members regarding team management, accountability and standards issues
• Experience managing disciplinary action regarding AmeriCorps members
• Experience communicating with Impact Managers regarding AmeriCorps member development needs
• Experience working with the Leadership and Evaluation Director to develop trainings and training vision
• Experience providing overall support for all AmeriCorps member trainings
• Experience utilizing feedback gained in coaching sessions by Impact staff to improve supports and training for AmeriCorps members
• Experience conducting regular formalized observations
• Experience providing constructive feedback for growth to AmeriCorps members
• Experience participating as a member of the City Year National Network’s Impact Team
• Experience leading on selected network initiatives
• Experience partnering with City Year Columbus’ departments and staff
• Experience with applicant interview process
• Experience with stakeholder engagement
• Experience with event participation
• Experience with service day participation
• Experience with cross-departmental committee participation
• Experience devoting up to (10) days a year to corps member recruitment interviews
• Experience attending and mobilizing teams for whole site events

Responsibilities

• Develop, manage, and coach three to five Impact Managers through daily contact, site visits to schools, weekly check-ins, beginning of year goal setting and planning, midyear and end of year performance reviews, and professional development opportunities.
• Provide guidance on meeting monthly, quarterly, and annual Impact goals and administrative deadlines.
• Facilitate best practice sharing across teams.
• Support and work with Impact Managers to ensure that corps members are in AmeriCorps compliance.
• Track Impact Manager’s data deliverables, teams' progress, observations, and general service impact.
• Work with Impact Managers to ensure quality of day-to-day service implementation and coach around it.
• Regularly observe classroom and out-of-school activities.
• Support Impact Managers in placing corps members in classrooms.
• Build and maintain relationships with principals and school liaisons and serve as supervisory contact.
• Ensure Impact Managers are building strong relationships with school site stakeholders.
• Establish presence during any City Year and/or school crises.
• Create and oversee neighborhood engagement strategy.
• Develop and advance relationships with specific school district stakeholders to advance service outcomes and remove barriers at the school and district levels.
• By June, formally recommit all existing City Year school partners who meet Conditions for Success thresholds and secure additional City Year partners (as appropriate).
• Ensure all Service Partner Agreements are signed.
• Serve as a point for onboarding and offboarding AmeriCorps members.
• Maintain site’s adherence to standards and national programmatic baselines.
• Meet site retention goal.
• Meet as needed with Impact Managers and AmeriCorps members regarding team management, accountability and standards issues, and manage disciplinary action regarding AmeriCorps members.
• Communicate with Impact Managers regarding AmeriCorps member development needs.
• Work with the Leadership and Evaluation Director to develop trainings and training vision.
• Provide overall support for all AmeriCorps member trainings.
• Utilize feedback gained in coaching sessions by Impact staff to improve supports and training for AmeriCorps members.
• Conduct regular formalized observations and provide constructive feedback for growth to AmeriCorps members.
• Participate as a member of the City Year National Network’s Impact Team.
• Lead on selected network initiatives as needed, such as creating baseline trainings, collateral, and tools, or serving as a leader for special initiatives at City Year’s Summer Training Academy.
• Partner with City Year Columbus’ departments and staff through applicant interview process, stakeholder engagement, event, and service day participation and cross-departmental committees as needed to ensure site-wide goals are met.
• Devote up to (10) days a year to corps member recruitment interviews.
• Attend and help mobilize your team(s) for whole site events like Opening Day, MLK Day, Annual Gala, Graduation, and other site-wide designated events.

Benefits

• Vacation
• Sick days
• Organization holidays
• Medical coverage
• Dental coverage
• Vision coverage
• Life insurance
• Accidental death and dismemberment coverage
• Disability coverage
• Flexible Spending Accounts (FSA)
• 401(k) plan(s)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed