Girls on the Run Chicago: Impact Coordinator

Girls on the Run•Chicago, IL

7d•Hybrid

About The Position

Girls on the Run is a nonprofit after-school program that builds girls and non-binary young people's social-emotional learning skills through running. We work with 4,000+ young people in Chicagoland, focusing on under-resourced areas. This is an exciting time to join the team! We are currently in Year 2 of our equity-centered strategic plan, aiming to improve program quality and increase philanthropic support. The mission of the Impact Coordinator is to provide support for the Impact department and organization. Reporting to the Director of Impact, the Impact Coordinator’s role focuses on external program support to successfully help sites launch and deliver programming. This includes leading our volunteer and program engagement, outreach and community engagement, and volunteer communications. As an exemplary relationship builder, this role inspires and grows relationships to attract volunteers well-suited and well-prepared, to host Girls on the Run programming. As an engaging and relatable communicator, this individual provides excellent customer service to leads and applicants.

Requirements

Fluent in written and spoken English and Spanish
Reliable transportation: Ability to travel within eight-county territory (Cook, DuPage, Grundy, Kane, Kankakee, Kendall, Lake, Will)
Ability to work a flexible schedule, including evenings and weekends, with a willingness to fill in as needed for organizational requirements
Employment is contingent on successful completion of a background check and verification of employment eligibility
Project management: You leverage resources to see a project from initiation to close, you understand how the small details fit into the overall big picture of a project.
Relationship builder : Builds authentic relationships across lines of differences and follows through on commitments
Highly organized, motivated, and detail-oriented: is able to manage a high volume of work with efficiency and keep tasks from slipping through the cracks. Is able to notice and fix errors that may have been overlooked with keen attention to detail.
Inclusion, Diversity, Equity Access (IDEA) experience, skills, and values: Recognizes ways that race and other identities intersect in the work, especially with communities we serve.
Communication : You are a strong communicator and enjoy equipping people with information through writing, presentation, and phone conversation.
Computer proficiency: You are no stranger to software programs and are curious to understand them thoroughly.
Entrepreneurial: An innovative self-starter who combines strategic problem-solving of an entrepreneur with a deep commitment to our mission.
Adaptable: You are able to navigate uncertainty, embrace change, and remain productive when plans are shifted.

Responsibilities

Manage a portfolio of ~75 sites within the Girls on the Run territory. This role will oversee all sites that have a student population of 0%–49% low-income and throughout all GOTRC counties
Support the team in serving 5,220 participants in 2026, 80% living in under-resourced communities in the spring and 75% in the fall. While also planning to increase the number of participants living in under-resourced communities by 5-10% each year for the next 5 years
Provide quality support and customer service to assigned program sites and volunteers throughout their recruitment and launch cycle
Monitor sites, coaches, teams, and participants registering and address barriers that prevent these stakeholders from participating in programming
Develop meaningful and impactful stewardship opportunities for coaches including but not limited to: Thank-you cards for coaches, mid-season coach social, 5K information session
Collaborate with the Impact staff to continuously improve program delivery
Serve as the event staff at the Girls on the Run Chicago 5K
Monitor community coach applications ensuring compliance with volunteer requirements
Lead on placing community coaches to sites regularly; track progress toward goal
Develop and refine best practices for community coach recruitment, training and placement
Seasonally engage portfolio sites by conducting at least four in-person site visits
Build a community coach program to strategically recruit coaches to be reflective of the communities we serve
Attend and assist at events including, but not limited to: Partner Expos, Girls on the Run Chicago 5K, New Coach Training, community events, and fundraising events in support of our recruitment and outreach goals
Conduct outreach efforts to engage potential new sites in order to build programming in line with organizational goals and strategy
Ensure the department database records are updated and maintained: participant records, new and returning site records, volunteer information and notes, day-to-day tracking and processing of sites and volunteers, coach training dates, CPR training dates, background checks, etc.
Respond to incoming telephone inquiries Monday–Friday, 9 a.m.–5 p.m., act as the first responder for program-specific calls and Spanish line, route other calls accordingly
Support our Operations Manager as a project manager of the GOTR Chicago spring large-scale 5k planning and execution
Provide support to the Coach Training program for GOTRC: remain current and knowledgeable of policies and procedures established by GOTR HQ, specific to the training of our volunteers
Act as a facilitator for in-person coach training
Ensure all volunteers within your portfolio are registered for and complete coach training

Benefits

3% automatic 401(k) employer contribution
18 PTO days
11 paid holidays + 3 floating days
Time over Christmas and New Year’s
High-quality health insurance, including vision and dental (75% covered by employer)
12 weeks of partially paid medical leave
$25,000 life insurance policy
$500 reimbursement credit for personal or professional development

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