Impact Coach

City Year•Milwaukee, WI

2d•Onsite

About The Position

The Impact Coach will leverage instructional strategy, classroom teaching experience, and people-management skills to strengthen the development and performance of City Year Milwaukee’s AmeriCorps members (ACMs) and Teaching Fellows. This role is pivotal in advancing student success, promoting educational equity, increasing educator diversity, and ensuring consistent delivery of high-quality academic and social-emotional supports in schools. The Impact Coach will focus on three primary areas: directly managing and developing Teaching Fellows; coaching ACMs and school-based leaders to deliver effective Tier I and Tier II interventions; and leading instructional learning, observation, and continuous-improvement systems across the site. The Impact Coach will work within the Impact Department and collaborate closely with the Service & Learning Director, Senior Impact Director, Impact Managers, Team Leaders, and school partners. Through training, observation, feedback, data analysis, and individualized coaching, the Impact Coach will build the skills, knowledge, and mindsets needed to improve instructional practice and student outcomes.

Requirements

Instructional strategy
Classroom teaching experience
People-management skills
Ability to manage and develop Teaching Fellows
Ability to coach ACMs and school-based leaders
Ability to lead instructional learning, observation, and continuous-improvement systems
Experience with training, observation, feedback, and data analysis
Experience with one-on-one meetings, goal setting, and performance feedback
Experience establishing clear expectations for professional conduct, attendance, and communication
Experience using observation data, student outcomes, and partner feedback to coach
Experience creating individualized development plans
Experience coordinating program placement, schedules, onboarding, and training
Experience maintaining communication with principals, cooperating teachers, and university partners
Experience monitoring program requirement completion
Experience developing systems and routines for a positive program experience
Experience managing the planning, coordination, and execution of learning and development sessions
Experience developing and maintaining learning calendars, session plans, and materials
Experience facilitating training sessions
Experience aligning learning experiences with site priorities and program goals
Experience identifying development needs and translating them into training content
Experience managing attendance, participation, and feedback data
Experience collecting and analyzing participant feedback
Experience providing practical tools, resources, and follow-up support
Experience assessing growth, identifying gaps, and recommending development opportunities
Experience developing and delivering training on lesson planning, differentiation, culturally responsive instruction, and student engagement
Experience facilitating collaborative planning sessions
Experience guiding participants in using assessment data to tailor lesson objectives
Experience building mastery of curricula and supporting implementation
Experience creating and maintaining lesson templates, exemplars, and resources
Experience supporting the use of instructional resources
Experience collecting and analyzing implementation feedback
Experience leading or co-leading professional-development sessions
Experience using data to identify learning needs and best practices
Experience supporting leadership development
Experience serving as a mentor and instructional resource
Experience monitoring student-level progress and performance data
Experience supporting data analysis and translation into instructional next steps
Experience preparing reports on program progress and challenges
Experience recommending adjustments to training, coaching, curriculum, and program design
Experience supporting the management and development of site coordinator roles
Experience participating in hiring and selection processes
Experience engaging with stakeholders and participating in events

Nice To Haves

Experience with City Year's AmeriCorps members and Teaching Fellows
Experience with City Year-endorsed curricula
Experience with CommonLit, HMH, ST Math, MDIS, or similar tools
Experience with Developmental Relationships and positive youth development
Experience with holistic student support

Responsibilities

Directly manage Teaching Fellows through regular one-on-one meetings, goal setting, performance feedback, and professional-development planning.
Establish clear expectations for instructional practice, professional conduct, attendance, communication, and progress toward program and certification requirements.
Use observation data, student outcomes, partner feedback, and performance trends to coach Teaching Fellows and address performance concerns promptly.
Create individualized development plans that strengthen classroom management, lesson execution, culturally responsive teaching, and relationship-building with students.
Coordinate Teaching Fellow placement, schedules, onboarding, training, and ongoing support in partnership with school leaders and internal staff.
Maintain consistent communication with principals, cooperating teachers, university or certification partners, and City Year leaders regarding Fellow progress and program needs.
Monitor completion of program requirements and elevate risks, barriers, or support needs to the appropriate internal and external partners.
Develop systems and routines that promote a consistent, equitable, and high-quality Teaching Fellow experience.
Partner with the Service & Learning Director to manage the day-to-day planning, coordination, and execution of monthly Team Leader learning and development sessions.
Develop and maintain the annual Team Leader learning calendar, session plans, facilitator assignments, materials, logistics, and follow-up actions.
Facilitate or co-facilitate monthly Team Leader training that builds leadership, people-management, instructional-support, and team-development skills.
Ensure Team Leader learning experiences align with site priorities, the AmeriCorps member learning arc, and the expectations of the Team Leader role.
Coordinate with Impact Managers and other facilitators to identify emerging Team Leader development needs and translate those needs into relevant training content.
Manage attendance, participation, feedback, and completion data for Team Leader learning and development sessions.
Collect and analyze participant feedback and performance trends to continuously improve the content, structure, and effectiveness of monthly training.
Provide Team Leaders with practical tools, resources, and follow-up support to apply learning within their school teams.
Support the Service & Learning Director in assessing Team Leader growth, identifying gaps, and recommending targeted coaching or additional development opportunities.
Develop and deliver training on effective lesson planning, differentiation, culturally responsive instruction, and student engagement.
Facilitate collaborative planning sessions and promote effective co-planning between ACMs, Teaching Fellows, and partner teachers.
Guide participants in using assessment results, course performance, attendance, and behavior data to tailor lesson objectives and interventions.
Build mastery of City Year-endorsed curricula and support consistent, high-quality implementation.
Create and maintain lesson templates, exemplars, intervention resources, and instructional materials.
Support effective use of available instructional resources, including CommonLit, HMH, ST Math, MDIS, and other district- or school-approved tools.
Collect and analyze implementation feedback and refine resources and training based on classroom experience and student outcomes.
Lead or co-lead all-corps professional-development sessions through the lenses of Developmental Relationships, positive youth development, and holistic student support.
Use observation and training data to identify learning needs, best practices, and opportunities for continuous improvement.
Support Team Leader and second-year ACM leadership development through coaching, training, and role-specific resources.
Serve as an additional mentor and instructional resource for AmeriCorps members and school-based leaders.
Monitor student-level progress and performance data in collaboration with Impact Managers and the Impact & Analytics lead.
Support Impact Managers and Teaching Fellows in translating data analysis into clear instructional next steps.
Prepare concise reports on program progress, implementation challenges, achievements, and lessons learned.
Use findings to recommend adjustments to training, coaching, curriculum, and program design.
Support the management and development of site coordinator roles, including Math, ELA, Attendance, and Extended Learning Time.
Participate in hiring and selection processes for AmeriCorps members, Teaching Fellows, and Impact staff as needed.
Engage with stakeholders, participate in events and service days, and contribute to cross-departmental committees and site-wide goals.
Complete other duties aligned with program quality, school partnership success, and organizational priorities.