Immigration Services Officer

Citizenship and Immigration Services•Miami, FL

About The Position

The Immigration Services Officer adjudicates complex immigration cases and supports USCIS program activities through analytical and evaluative work. The role includes providing oversight, training, and quality assurance for other officers, conducting security checks and interviews, identifying fraud, and communicating decisions. The officer analyzes existing and proposed standards, regulations, and policies; may assume adjudicative authority over cases involving national security or serious public-safety concerns; and conducts independent legal research. Work products may include briefs, position papers, legal decisions and opinions, notices of intent, notices to appear in removal proceedings, and court motions or responses. The officer also develops standard operating policies and procedures to detect and prevent benefit fraud and monitors progress toward program objectives. Selected candidates must successfully complete the USCIS Immigration Service Officer Basic (ISO BASIC) Training Program at the USCIS Academy Training Center in Charleston, South Carolina. The program lasts approximately five to six weeks and covers the Immigration and Nationality Act, Code of Federal Regulations, and other immigration-related topics. Failure to meet the minimum exam average may result in removal from the position.

Requirements

  • U.S. citizenship or U.S. national status.
  • Successfully pass a background investigation, including financial disclosure.
  • Pass a drug screening; the position may be subject to random drug testing.
  • Males born after December 31, 1959, must be registered with the Selective Service.
  • Applicants not currently employed by USCIS must meet the residency requirement: for three of the five years immediately before applying, they must have resided in the United States, worked overseas for the U.S. Government as a Federal or Military employee, or been a dependent of such an employee serving overseas.
  • Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in Federal service.
  • For GS-13, one year of specialized experience equivalent to at least GS-12, including experience making final determinations on complex and fraud-prone immigration cases, reviewing junior staff casework, and providing training, coaching, or mentoring.
  • Submit a resume of no more than two pages and provide the requested work-history details and supporting documentation by the application deadline.
  • Selected candidates must successfully complete the approximately five-to-six-week USCIS Immigration Service Officer Basic Training Program; failure to meet the minimum exam average may result in removal from the position.

Responsibilities

  • Adjudicate complex immigration cases, including making final determinations on complex and fraud-prone cases.
  • Conduct security checks, identify fraud, and interview applicants and petitioners.
  • Review and assess junior staff casework for compliance with applicable immigration laws, regulations, policies, and procedures.
  • Provide training, coaching, or mentoring to support quality and consistency in immigration adjudications.
  • Ensure program quality assurance and communicate decisions.
  • Analyze the effectiveness of existing and proposed standards, regulations, and policies.
  • Adjudicate cases involving national security and serious public-safety concerns when authorized.
  • Conduct independent legal research and prepare briefs, position papers, legal decisions and opinions, notices of intent, notices to appear in removal proceedings, and court motions or responses.
  • Develop standard operating policies and procedures to detect and prevent benefit fraud, and monitor progress toward program objectives.

Benefits

  • Health, dental, vision, life, and long-term care insurance
  • Retirement plan
  • Thrift Savings Plan
  • Flexible Spending Account
  • Employee Assistance Program
  • Personal leave days
  • Paid federal holidays
  • Flexible work schedules
  • Telework
  • Tuition reimbursement
  • Transportation subsidies
  • Uniform allowance
  • Health and wellness programs
  • Fitness centers
  • Employee training and developmental opportunities
  • Disabled veteran leave for eligible Federal employees
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