Immigration Case Manager – EB & Family-Based

Blukers, Inc.•Houston, TX

About The Position

TerraImm is seeking an experienced Immigration Case Manager to join their Case Management Center. This role is designed for individuals who excel at managing complex cases, interacting directly with clients and employers, and ensuring the timely progression of sensitive immigration processes. The Immigration Case Manager will primarily focus on H-2B temporary nonagricultural worker cases, with additional support for other employment-based and family-based immigration matters. Key responsibilities include managing cases throughout their entire lifecycle, coordinating documentation, communicating with stakeholders, tracking critical deadlines, and collaborating with attorneys and internal teams to provide an organized and responsive client experience. Ideal candidates possess immigration experience, thrive in a fast-paced setting, and are dedicated to maintaining case accuracy, organization, and timeliness.

Requirements

1–3+ years of immigration case management, immigration legal support, paralegal, or related immigration experience
Fluency in both English and Spanish is required
Experience working with H-2B visas or employment-based immigration matters
Understanding of deadline-driven immigration processes and documentation requirements
Strong organizational skills with the ability to manage multiple active cases at once
Excellent written and verbal communication skills
Strong attention to detail and commitment to accuracy
Ability to communicate professionally with clients, employers, attorneys, and internal teams
Strong follow-up skills and the ability to independently move assigned cases forward
Ability to prioritize competing deadlines in a fast-paced environment
Professional judgment when handling confidential and sensitive information
Comfortable learning and working within structured processes and case-management systems

Nice To Haves

Hands-on experience supporting or managing H-2B visa cases
Familiarity with the H-2B process and employer documentation requirements
Experience with other employment-based immigration matters
Previous experience in an immigration law firm, corporate immigration department, or immigration services organization
Experience working with USCIS and U.S. Department of Labor-related immigration processes
Experience managing a high-volume immigration caseload
Experience communicating directly with employers and foreign national workers
Bachelor’s degree or equivalent combination of education and relevant professional experience

Responsibilities

Manage a caseload of H-2B, employment-based, and family-based immigration matters
Coordinate cases from initial intake through key filing and completion stages
Work directly with employers, clients, beneficiaries, petitioners, attorneys, and internal team members
Collect, organize, and review supporting documentation for accuracy and completeness
Coordinate documentation and information required for H-2B cases
Monitor critical case deadlines, filing dates, milestones, and follow-up requirements
Maintain detailed and accurate case records within the company’s case management system
Prepare case materials, summaries, documentation, and internal notes for attorney or senior-level review
Communicate case updates, document requests, deadlines, and next steps clearly to clients and employers
Proactively follow up on outstanding or incomplete information to keep cases moving
Identify inconsistencies, missing documentation, delays, or potential case issues and escalate them when appropriate
Manage multiple active cases and priorities while maintaining a high level of accuracy
Maintain strict confidentiality of client, employee, employer, and immigration information
Follow established case-management procedures, quality standards, and internal workflows