Immediate Intervention Specialist
About The Position
Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help. As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions. We are looking for an Immediate Intervention Specialist to join our team! The Immediate Intervention Specialist is the first point of client contact at CMHA PD and will determine how to best serve clients using a stepped care approach. The position will complete all necessary assessments to better understand need, provide the appropriate immediate brief intervention and if required, develop a plan for additional services.
Requirements
- Post-secondary degree or diploma in relevant discipline (e.g., BSW, MSW, OT, RN) - Being a registered and/or regulated health professional is an asset.
- Minimum 2 years of experience in the mental health and addictions sectors with a focus on assessment, brief interventions and short term supports.
- Expertise in community mental health and/or community based human services.
- Minimum of 2 of the following trainings and willing to train up in 6 months: Single Session, Cognitive Behavioural Therapy, Dialectical Behavioural Therapy, Motivational Interviewing, Acceptance and Commitment Therapy, Narrative Therapy, Trauma Informed Care, Virtual Care, Interprofessional Multidisciplinary Teams, and Crisis Intervention skills
- Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence.
- Openness to operate from an anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional framework.
- Willingness to learn and apply practical understanding of different elements of diversity, such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration and precarious status, family status, etc.
- Valid Canadian driver’s license and access to an insured automobile in good repair
- A satisfactory Vulnerable Sector Screening (Police Check) report.
Nice To Haves
- Fluency in a second language, including ASL (American Sign Language) is considered an asset.
Responsibilities
- Act as low barrier first response and front-line resource to the community; promptly respond to incoming phone calls in a “call center” like team environment, respond to in person walk in inquiries, email, or other means of contact
- Assess and provide crisis support; make connection to crisis services when appropriate
- Assess client’s eligibility for relevant services, while prioritizing treatment, based on level of need using initial assessment and information obtained from client and collateral sources
- Determine what intervention(s) clients would benefit from and ensure the appropriate mix, and intensity of services to allow for a stepped care approach where appropriate.
- Provide short term task-based interventions for clients who need immediate supports to alleviate any distress (e.g., financial applications, referrals to other community services, establish crisis plans)
- Provide single session 1:1 in person or telephone support for clients who will benefit from supports to alleviate any immediate distress
- Facilitate groups as part of CMHA PD groups calendar, including the creation of new groups as needed and acting as a back-up facilitator
- Contact with primary care at regular intervals to report clients’ service initiation and communicate interventions and care plans
- Work collaboratively with other Immediate Intervention Specialists to support organizational needs (e.g., volumes across all regions) covered by CMHA PD
Benefits
- Employee Family Assistance Plan
- optional extended health and dental benefits
- 4 weeks accrued vacation
- Up to 18 paid sick days accrued per year, plus 2 flexible days each year
- HOOPP Pension Plan
- Ongoing professional development plus $250 annual funding for continuing education and certifications
- $350 annual allowance to invest in achieving your personal wellness goals
- Participation in organizational pay for performance incentive program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
