About The Position

The Merchandising Category Manager assists with online merchandising for several categories across primary and tertiary domain sites, including SOTF, IW, CMU, and GPO sites. The role covers homepages, index and landing pages, onsite search, product pages, cross-selling and upselling, new product launches, and Google and CSE feeds. The manager oversees on-site product presentation and financial forecasts for a selected product group, collaborating with business analytics and data entry personnel to meet category goals.

Requirements

  • Undergraduate degree in business.
  • At least 3 years of experience in online merchandising.
  • Leadership experience and ability to develop a team.
  • Negotiation experience.
  • Experience planning, tracking, and budgeting.
  • Intermediate to advanced proficiency with Microsoft Excel, Word, Access, PowerPoint, Outlook, and project management software.
  • Exceptional organizational skills.
  • Strong written and verbal communication skills, including the ability to write short correspondence and communicate clearly in English.
  • Independent thinking and attention to detail.
  • Ability to follow detailed procedures and processes accurately and work accurately in a fast-paced environment.
  • Ability to work with a diverse group of people and communicate effectively with internal and external customers, including management, coworkers, vendors, and customers.
  • Ability to work comfortably under pressure, prioritize multiple tasks, and meet deadlines.
  • Ability to work independently and collaboratively on multiple ongoing projects.
  • Ability to perform basic arithmetic calculations, including percentages.
  • Ability to concentrate for extended periods and carry out oral and written instructions.
  • Ability to act ethically, honestly, and professionally and maintain discretion with company information regarding customers, pricing, products, and procedures.
  • Must be currently authorized to work in the United States.

Responsibilities

  • Assist in developing and executing the online merchandising strategy, including selecting featured products, suggestive sells, and coordinating items.
  • Support tactics to achieve budgeted conversion, sales, and margin.
  • Build supplier relationships and conduct financial negotiations.
  • Develop and manage vendors, suppliers, and available products.
  • Research and recommend competitive, relevant pricing.
  • Work with logistics to optimize supplier shipping performance.
  • Make decisions based on reporting and provide status updates and timelines to key merchandising team members and company management.
  • Monitor competitors’ online sites and maintain an archive of them.
  • Recommend merchandising improvements focused on serving customers and outperforming competitors.
  • Use web analytics and analysis to drive day-to-day improvements.
  • Work with merchandise analytics to position best sellers prominently and ensure they are in stock.
  • Make on-site changes to optimize sales.
  • Work with merchandise and marketing teams to grow product and occasion categories.
  • Manage day-to-day online merchandising and content details.
  • Help develop and train category assistants on category management.

Benefits

  • May be eligible to participate in the Company's Incentive Plan.
  • Benefits information is available at SyscoBenefits.com.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service