Imaging Technician (Top Secret/SCI Clearance with Poly-Required)

ServiceSource, Inc • Springfield, VA

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About The Position

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities. As a qualified nonprofit agency operating within the AbilityOne program, ServiceSource hires persons with significant disabilities. For the majority of direct labor positions, ServiceSource will obtain documentation of a significant disability as per the JWOD Act. Job Summary Provides RMP services required to support the Records Management Program which includes initial receiving and preparation for document digitization, validating records cataloging and storage post digitization. Operates and calibrates specialized high-speed scanning equipment and scans documents through equipment in accordance with Performance Work Statement (PWS) standards and procedures. Independently checks quality and corrects scanning quality issues.

Requirements

• High School Diploma or state certified equivalent required.
• Top Secret/SCI government security clearance with polygraph is required.
• Knowledge of document scanning, data entry, and production.
• Ability to operate digitization equipment and perform repetitive tasks for extended periods of time.
• Experience with scanning unique artifacts of varying sizes, materials, and delicate condition.
• Ability to identify, and/or distinguish the differences between specific artifacts or paper quality, and to process these artifacts appropriately.
• Apply knowledge and understanding of the necessary steps related to the preparation of artifacts before scanning.
• Trained operator for complex high speed IBML ImageTrac 6400 high speed document scanning equipment.
• IBML equipment specific software – SOFTTRAC SCAN and DOCNETICS SUITE.
• Ability to lift records boxes, bend, reach, push, pull, work in loud noisy conditions, and/or stand for an extended amount of time.
• Knowledgeable use of Office Products and communications tools: MS Office Suite (Word, PowerPoint, Excel, etc.); Cisco Jabber, etc.
• Ability to prepare alphabetical, and/or numerical orders, and correlate orders with RMP accession numbers.
• Attention to detail to perform duties accurately.
• Exceptional customer service skills.
• Ability to apply basic records management processes and procedures.
• Ability to work with materials that may contain allergens, dust, mildew, or inactive mold when provided with proper safety equipment (masks, gloves, etc.)

Nice To Haves

• 2-4 years specialized experience in document control and imagining preferred.
• Information Technology Certification with at least 4 years’ experience is preferred.

Responsibilities

• Operate specialized IBML ImageTrac 6400 high speed, and other, document scanning equipment.
• Perform and manage the process of digitizing hardcopy documents/artifacts (to include maps and charts of varying sizes and material) for storage in an electronic archive or database.
• Perform basic maintenance functions to maintain, configure, and calibrates the equipment, hardware, and software used in the digitization production unit.
• Report progress: communicate concerns to manager, and provide daily project status updates/reports for coordination of movement of record boxes.
• Prepare documents (records) for scanning, remove clips, staples, etc.
• Reassemble documents.
• Scan documents through equipment and operate scanning equipment in accordance with PWS standards and procedures.
• Check quality of scanned documents and perform image quality adjustment, image clean-up, de-skewing, image removal, etc.
• Add document indexing fields and image information.
• Compile scanned documents according to procedures outlined by established RM processes and return scanned documents to record boxes and/or tubes.
• Assess documents (records) for scanning quality, ensuring legibility.
• Inspect regulatory quality, and assure smooth functioning of scanning equipment.
• Perform all assigned trainings on-time.
• Maintain clean safe work areas throughout the workday.
• Perform other related responsibilities as assigned.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED