Imaging Support Specialist - Full Time - Days/Evenings

Best Care • Council Bluffs, IA

2d • Onsite

About The Position

To effectively provide clerical support to the Imaging Department and safely transport patients throughout the hospital.

Requirements

• High school diploma, General Educational Development (GED), or equivalent required.
• Skilled in critical thinking, problem solving, and sound judgment.
• Strong verbal communication skills for positive interaction with staff and customers required.
• Customer service skills necessary to provide service excellence through verbal and written communication.
• Ability to operate a computer keyboard, mouse, and navigate standard office applications (Microsoft Word, Excel, Outlook).
• Ability to provide quality customer service.
• Ability to operate general office equipment including multi-line phone system and proper phone etiquette.
• Ability to transport/escort patients and guests/family members safely to appropriate locations.
• Ability to multi-task and work independently with interruptions.
• Exerting up to 50 pounds of force.
• Balancing
• Crouching
• Distinguish colors
• Sitting
• Stooping/bending
• Twisting
• Carrying
• Fingering/Touching
• Grasping
• Keyboarding/typing
• Lifting
• Pulling/Pushing
• Reaching
• Repetitive Motions
• Speaking/talking
• Standing
• Walking
• Hearing
• Seeing/Visual

Nice To Haves

• Completion of Medical Terminology preferred.
• 6-12 months previous customer services experience preferred.
• Previous patient care contact preferred.
• Current American Heart Association Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire.
• Knowledge of medical terminology.

Responsibilities

• Promotes positive relations when interacting with patients, visitors, families, physicians, customers, and co-workers.
• Acts as receptionist for the department. Handles incoming and outgoing information in person and by telephone.
• Assists with maintenance and orderliness in the patient care areas.
• Transports patients to and from clinical, ancillary, and support areas. Transfers patients to and from beds, wheelchairs, or stretchers.
• Verifies that the patient identification bracelet is correct and/or seeks assistance to obtain the correct bracelet.
• Communicates with appropriate personnel regarding transportation of patients when the patient is leaving or returning to the unit or procedure area to ensure the safe transition of care for the patient.
• Assists with meeting patient care needs.
• Completes inventory of supplies and materials.
• Checks supply inventory and orders supplies according to par levels.
• Monitors supplies for outdates and disposes of outdated material correctly.
• Downloads CDs into the electronic health record.
• Prepares imaging studies for continuation of care by creating a CD or electronic transmission through PACs.
• Assures that requests for facsimile copies are referred to HIM.
• Provides phone communication with selected department or agencies.
• Demonstrates use of computer for performing tasks and confidentially managing electronic patient information.

Benefits

• competitive pay
• excellent benefits
• great work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED