Imaging Supervisor - Federal

Iron Mountain • Marion Township, PA

1d • Onsite

About The Position

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking a smart, committed, and experienced Imaging Supervisor to join our Federal Imaging Center team at the Boyers Underground facility. In this role, you will be responsible for overseeing daily department operations, managing a team of 15–30 employees, and ensuring the highly secure, efficient storage, maintenance, and digitization of federal records.

Requirements

• 2–3 years of supervisory experience managing a team of 15–30 employees within a high-volume production environment.
• A strong technical background with a deep understanding of digital imaging and document digitization processes.
• Proven skills in team training, workload prioritization, project lifecycle management, and organizational efficiency.
• Effective communication, internally and externally.
• Interaction with multiple areas of Iron Mountain with greater focus on local market communication.
• External communication may consist of infrequent Customer visits, written and verbal communication.
• Must be willing and able to obtain a Public Trust Clearance.
• Only US Persons are eligible for this level clearance, hence for this position, Iron Mountain will consider only US Persons.
• Must hold a valid form of Federal Identification (e.g. State Issued Real ID (Gold Star), Passport, Passport Card, and/or Military ID).

Responsibilities

• Provide daily direction, lead, mentor, and cross-train department employees while establishing accountable performance standards and measures.
• Manage project timelines, quality standards, and overall outcomes for high-volume customer orders in a production-driven environment.
• Research and resolve complex customer issues, modifying operational procedures as needed to meet customer demands.
• Assist with the monthly invoicing process and ensure effective cross-functional communication across internal local markets and external clients.

Benefits

• Starting at $60,000/an (Negotiations Depending on Experience)
• Bi-Weekly Direct Deposit & is Bonus Eligible
• Monday - Friday, covering 2nd Shift: 3:30pm - midnight
• 2 Weeks Paid Vacation
• 10 Paid Holidays + Sick Pay
• Comprehensive health, wellness, and retirement plans (Full benefits on day one, 401(k) with company match, and Employee Stock Purchase Program).
• Opportunities for continuous learning and professional growth (Tuition Reimbursement and internal management/leadership opportunities).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed