Imaging Service Engineer
About The Position
A senior-level, in-house Imaging Service Engineer role within a large healthcare technology management program at a major academic medical center in Cleveland. The position is based at one campus, has no travel territory, and provides technical leadership for imaging equipment on the team. Two openings are available. The engineer services a broad mix of diagnostic imaging and therapeutic radiation equipment, ensures equipment and documentation meet applicable regulatory standards, supports clinical staff and safety initiatives, and contributes to cybersecurity and operational planning. The role is onsite in Cleveland, Ohio; candidates must be local or commutable. Relocation assistance is not offered.
Requirements
- 5–7+ years of hands-on experience servicing diagnostic imaging equipment in an OEM, third-party, or in-house hospital setting.
- Depth in at least two major modalities: CT, MRI, X-ray/fluoroscopy, nuclear medicine, or ultrasound.
- Associate or bachelor’s degree in electronics, biomedical equipment technology, or a related field, or equivalent experience.
- Working knowledge of healthcare regulatory compliance, with experience supporting audits and corrective actions.
- Strong troubleshooting skills, clear communication, and a customer-focused approach in a fast-paced hospital environment.
- Must be local to or commutable to Cleveland, Ohio.
Nice To Haves
- OEM factory training.
Responsibilities
- Perform advanced inspection, troubleshooting, repair, calibration, and preventive maintenance on diagnostic imaging and therapeutic radiation equipment, including CT, MRI, digital X-ray, fluoroscopy, C-arms, ultrasound, mammography, and nuclear medicine/PET equipment.
- Keep equipment and documentation compliant with Joint Commission, FDA, and state regulatory standards.
- Support safety initiatives, audits, and remediation.
- Provide technical guidance and mentoring to other engineers and biomedical technicians.
- Partner with radiology and clinical staff to identify and resolve equipment issues affecting patient care and workflow.
- Contribute to medical device cybersecurity efforts, including risk assessment, incident response, and HIPAA compliance.
- Help manage parts purchasing, resource planning, service contracts, and vendor relationships.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid time off
- Paid holidays
- Tuition reimbursement
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
