Imaging Record Specialist

UPMC•Harrisburg, PA

About The Position

The Imaging Record Specialist performs file room and related PACS duties for the Radiology Department. The role provides customer service to patients, hospital staff, and referring physicians; supports the department’s mission and vision; and maintains confidentiality. The specialist communicates daily with hospital staff, referring physicians and their office staffs, patients, and family members, in person and by telephone. The position requires a high school diploma or equivalent. Filing and computer knowledge are preferred. Clearances must be dated within 90 days, including Act 34 clearance with renewal.

Requirements

  • High school graduate or equivalent.
  • Maintain a high degree of confidentiality.
  • Act 34 clearance with renewal; clearances must be dated within 90 days.

Nice To Haves

  • Filing knowledge preferred.
  • Computer knowledge preferred.

Responsibilities

  • Perform additional duties and responsibilities as required.
  • Communicate effectively in writing and verbally, both one-on-one and by telephone, with hospital staff, referring physicians and their office staffs, patients, and family members.
  • Maintain a positive and professional image when interacting with patients, physicians, supervisors, coworkers, and peers.
  • Comply with Radiology and institutional policies.
  • Monitor and secure division supplies and demonstrate awareness of appropriate resource management.
  • Participate in assigned Quality Assurance or Performance Improvement projects.
  • Demonstrate competency to provide Film/File Coordinator coverage in the reading room.
  • Assist diagnostic modalities with scanning documents into PACS.
  • Hang films and/or digitize old exams into PACS for interpretation.
  • Deliver and pick up films from appropriate areas.
  • Prepare CDs and films for sign-out or mailing.
  • Monitor the PACS unread list for necessary comparison correlation.
  • Perform required film file jacket maintenance.
  • Maintain a high degree of confidentiality.
  • Answer and redirect telephone calls and take messages.
  • Maintain working knowledge of necessary computer systems.
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