Imaging Patient Assistant

Advocate Health and Hospitals Corporation•Milledgeville, GA

6d•Onsite

About The Position

The Imaging Patient Assistant is responsible for transporting patients between departments, escorting patients, families, and visitors, and utilizing radiology computer systems for various tasks. This role involves assisting patients with exam preparation and transfers, providing basic instructions for routine procedures, and maintaining exam rooms and work areas. The assistant also handles patient and visitor greetings, answers telephones, schedules appointments, and acts as a liaison between medical staff. Responsibilities include providing radiology reports and images upon request, managing health information records and films, and documenting patient information. Additionally, the role involves routine maintenance and quality monitoring of imaging equipment, and assisting with MRI implant screening. The position requires the ability to provide age-appropriate patient care, demonstrating knowledge of growth and development across the lifespan.

Requirements

Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) required upon hire unless department leader has determined it is not required.
High School Graduate.
No experience required.
Competent in IV insertion and venipuncture, based on department need.
Excellent communication skills including the ability to effectively communicate with a variety of patients, staff and physicians.
Excellent customer service and organizational skills.
Intermediate computer skills including experience in using computer applications/systems and electronic mail.
Must be able to follow directions and work well both independently and with technologists, physicians, and patients.
Must sit, stand, walk, lift, squat, bend, twist and reach above the shoulders throughout the workday.
Must be able to: lift up to 50 lbs. from floor to waist.
lift up to 20 lbs. over the head.
carry up to 40 lbs. a reasonable distance.
Must be able to: push/pull with 30 lbs. of force.
perform a sliding transfer of 150 lbs. with a second person present.
Must have functional speech, vision, hearing, and touch with the ability to use fine hand manipulation skills for procedures or other functions.
May be exposed to the following hazards on a frequent basis: mechanical, radiation, and electrical as well as blood and body fluids; therefore, protective clothing must be worn as necessary.
Operates all equipment necessary to perform the job.

Responsibilities

Transports patients between departments and escorts patients, families, and visitors as needed.
Uses radiology computer systems to generate requisitions, check schedules, and obtain pertinent patient information.
Assists patient in preparation for exam and transferring patients to and from exam rooms.
Provides basic instruction to patients regarding routine procedures, i.e. changing clothes, position for exams, etc.
Organizes and prepares exam rooms and work areas, including cleaning, stocking, ordering supplies, and maintaining equipment.
Greets patients and visitors and responds to routine requests for information, reports or film loans.
Promptly answers telephone, screens calls, schedules patient appointments, and takes messages.
Acts as a liaison between ordering physician, radiologist, and technologist.
Provides radiology reports and/or radiographic images to staff, physicians, patients and/or family upon request.
Files, retrieves, and releases health information records and films.
Compiles film jackets/discs and completes required forms/documentation.
Documents requested information and promptly communicates observations, concerns, and needs of the patient with physicians and other members of the health care team.
Completes routine maintenance and quality monitoring of imaging equipment using appropriate technique when cleaning, sterilizing and caring for instruments and other equipment.
Assists with the screening and documentation of MRI implants based on department need.
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Benefits

Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program