Imaging Equipment Technician III

Advocate Health•Charlotte, NC

11d•$41 - $62

About The Position

The Imaging Equipment Technician III services highly complex diagnostic and therapeutic imaging equipment and systems, primarily diagnostic imaging equipment, with work potentially spanning biomedical equipment as well. The technician installs, calibrates, tests, troubleshoots, and repairs equipment using established electronic test and measurement equipment and techniques, while following organizational procedures, manufacturer recommendations, applicable standards, and regulatory requirements. The role provides advanced technical support to imaging staff, serves as a resource and trainer for biomedical and imaging technicians, and works regularly with clinical staff at assigned sites. Duties also include maintaining accurate service records, supporting equipment quality assurance and licensing needs, assisting with equipment selection and procurement activities, coordinating with manufacturers and radiation physicists, and communicating maintenance status and escalations to clinical users and leadership. The position is full-time, 40 hours per week. The usual schedule is first shift during normal operations, though incidents may require off-shift work. The role includes frequent travel between facilities, evening or off-hours work, and participation in an on-call rotation. The stated pay range is $41.10–$61.65.

Requirements

High school diploma or GED.
Typically five or more years of experience performing imaging equipment service and supporting multiple classes of diagnostic imaging equipment, including digital imaging and networking technology.
Knowledge of safety precautions when servicing high-voltage equipment and working with ionizing radiation.
Demonstrated proficiency and knowledge of networking technology.
Demonstrated ability to manage several projects simultaneously.
Ability to lift very heavy loads: up to 75 pounds occasionally, more than 50 pounds frequently, and/or more than 20 pounds constantly.
Ability to travel frequently between facilities and work off-hours or evenings and participate in an on-call rotation.

Responsibilities

Analyze, troubleshoot, and repair highly complex diagnostic and therapeutic imaging equipment and systems using electronic test and measurement equipment and techniques.
Install, calibrate, and test new imaging equipment and systems.
Perform advanced service in accordance with corporate and department procedures, manufacturer recommendations, physicists’ specifications, applicable codes and standards, accreditation requirements, and relevant state and federal regulations.
Interact regularly with clinical staff at assigned sites and provide advanced technical support for their use of complex imaging devices.
Serve as a technical resource for Biomedical Technicians and Imaging Technicians, supporting their growth in ability, responsibility, and experience.
Assist in training Biomedical Equipment Technicians to provide first-call service on imaging equipment.
Document and maintain accurate records of inspections, repairs, adjustments, and other work performed by the technician or vendors.
Install or assist with installation of imaging equipment, tubes, and transformers; help train imaging staff in safe and proper equipment use; and obtain technical product information from manufacturers’ representatives.
Coordinate with radiation physicists, as applicable, on equipment quality assurance testing, calibration, and disposal for site licensing needs.
Assist imaging staff with equipment selection and purchases, service contract negotiations, site visits, and meetings with manufacturers, as applicable.
Recommend capital equipment replacements to Clinical Engineering Leadership and request or order repair and spare parts according to established procedures and contract relationships.
Respond to urgent customer requests, communicate maintenance and project status to clinical users in a timely and consistent manner, and escalate issues beyond the technician’s capabilities.
Participate in new equipment evaluation and RFP/RFI development.
Minimize reliance on contracts and manufacturer or third-party labor for maintenance and repair of assigned systems.
Travel frequently between facilities and work off-hours or evenings as needed; participate in an on-call rotation.

Benefits

Paid Time Off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Premium pay such as shift and on-call pay, based on the teammate’s role.
Incentive pay for select positions.
Opportunity for annual performance-based increases.
Career development programs.