Imaging Engineer II

TRIMEDX•Kalamazoo, MI

10h•Onsite

About The Position

The Imaging Engineer II installs, inspects, troubleshoots, repairs, calibrates, and verifies the performance of complex medical imaging equipment. Equipment may include general radiographic rooms, R/F, portable units, C-arms, mammography, Nuclear Medicine, CR, DR, ultrasound, bone density, and supporting equipment. The position requires familiarity with many classes of clinical equipment and may include maintenance on equipment outside these specialties. The engineer ensures regulatory compliance, assists with inventory management, and may advise other TriMedx personnel on technical matters involving specialty equipment. Professional interactions are expected to reflect TriMedx’s core values: respect for all people, creating value, initiating meaningful change, and integrity. The role performs scheduled maintenance and performance assurance inspections, repairs and calibrates equipment, maintains service and inventory documentation, and works with clinicians, Medical Physicists, subcontractors, vendors, and other service technicians. It contributes to customer relationships, equipment uptime, regulatory compliance, and the development of colleagues through mentoring and sharing expertise. An on-call rotation is required, and the position is not eligible for remote work.

Requirements

Associate degree in a technical/electronics field or equivalent military training/experience, or two years of equivalent experience.
At least 3 years of experience repairing, maintaining, troubleshooting, and installing medical imaging equipment.
Complex computer skills, including interpreting error codes, defragmenting hard drives, replacing power supplies, and interpreting computer codes.
Knowledge of Microsoft Office, including Excel, and networking applications.
Ability to integrate information from a variety of sources.
Strong interpersonal and customer service skills.
Strong written, verbal, and presentational communication skills.
Valid driver's license.
Ability to travel as required by the primary site; travel may require use of a personal vehicle.
Ability to frequently reach, pull, and use fine motor skills while installing, servicing, and maintaining medical equipment.
Ability to frequently bend, crouch, kneel, climb, balance, or otherwise maneuver while servicing or inspecting medical equipment.
Ability to operate tools or machinery using hand and/or foot controls, such as drills, saws, and electronic test equipment.
Ability to lift, carry, or otherwise move equipment weighing up to 50 pounds.
Ability to participate in a required on-call rotation.
Understanding of medical device maintenance and repair in accordance with company policy and manufacturer recommendations.
Ability to use computerized medical asset management systems, including RSQ and ServiceNow, to document service information according to company and manufacturer guidelines.
Understanding of relevant regulatory requirements and applicable compliance obligations.
Understanding and application of applicable QMS and ISMS policies and procedures, including creating and maintaining documentation in accordance with ISO policies and procedures.
Awareness of TRIMEDX quality management policies and procedures and contribution to the effectiveness of the QMS.

Responsibilities

Perform performance assurance inspections, scheduled maintenance, and operation verification procedures on complex medical imaging equipment.
Repair, install, and calibrate complex medical imaging equipment.
Inform supervisors about repair status, scheduled inspections, unusual equipment situations, and customer concerns.
Work with, direct, and document subcontractors, vendors, and outside service technicians to ensure proper service delivery.
Maintain Clinical Engineering expertise through ongoing training and education; assist with Service Operations Special Projects and mentor others by sharing expertise.
Maintain accurate and complete equipment database information, including inventory, performance assurance schedules, nomenclature, and service history.
Follow the Medical Equipment Management Plan and applicable regulatory requirements, policies, and procedures.
Ensure service and documentation are complete, timely, and accurate.
Work with a Medical Physicist to align radiation outputs accurately for regulatory compliance and patient safety.
Build and maintain customer relationships, discuss equipment status and functionality with clinicians, and represent TriMedx positively while adhering to the mission, vision, and values of the organizations served.
Inspect inventory periodically and maintain common-failure parts inventory to support equipment uptime.
Verify completion of security analysis for new customer equipment.
Perform incoming inspections to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, loaner, and permanently assigned equipment.
Make recommendations regarding inventory.
Perform other duties as assigned.