Imaging Engineer II

TRIMEDX•Kalamazoo, MI

2d•Onsite

About The Position

The Imaging Engineer II installs, inspects, troubleshoots, repairs, calibrates, and verifies the performance of complex medical imaging equipment, including general radiographic rooms, R/F, portables, C-arms, mammography, Nuclear Medicine, CR, DR, ultrasound, bone density, and supporting equipment. The role requires familiarity with many classes of clinical equipment and may include maintenance outside the listed specialty areas. The engineer ensures regulatory compliance, assists with inventory management, and may advise other TriMedx personnel on technical matters concerning specialty equipment. The individual is expected to demonstrate TriMedx core values in professional interactions. The role includes technical service, regulatory compliance, account relationship management, and inventory responsibilities. The engineer performs equipment inspections, scheduled maintenance, repairs, installations, calibrations, and operational verification; maintains accurate service documentation and equipment records; coordinates with customers and external service providers; and contributes to ongoing training, special projects, and mentoring. This position requires an associate degree in a technical/electronics field or equivalent military training/experience, or two years of equivalent experience, and at least three years of experience repairing, maintaining, troubleshooting, and installing medical imaging equipment. It requires computer and networking skills, customer-service and communication abilities, a valid driver's license, and the ability to perform physical tasks associated with servicing equipment. On-call rotation is required, and the role is not eligible for remote work. TriMedx may provide health, dental, and vision coverage, HSA/FSA, matching retirement plans, paid vacation and parental leave, adoption/infertility assistance, and other benefits.

Requirements

Associate degree in a technical/electronics field or equivalent military training/experience, or two years of equivalent experience.
At least 3 years of experience repairing, maintaining, troubleshooting, and installing medical imaging equipment.
Complex computer skills, including interpreting error codes, defragmenting hard drives, replacing power supplies, and interpreting computer codes.
Knowledge of Microsoft Office, including Excel, and networking applications.
Ability to integrate information from a variety of sources.
Excellent interpersonal and customer-service skills.
Strong written, verbal, and presentational communication skills.
Valid driver's license; travel requirements vary by primary site and may require use of a personal vehicle.
Ability to perform physical activities including reaching, fine-motor work, bending, crouching, kneeling, climbing, balancing, and operating hand- or foot-controlled tools or machinery.
Ability to lift, carry, or otherwise move medical equipment weighing up to 50 pounds.

Responsibilities

Perform performance assurance inspections, scheduled maintenance, and operation verification procedures on complex medical imaging equipment.
Repair, install, and calibrate complex medical imaging equipment.
Inform supervisors about repair status, scheduled inspections, unusual equipment situations, and customer concerns.
Work with, direct, and document subcontractors, vendors, and outside service technicians to ensure proper service delivery.
Maintain clinical engineering expertise through ongoing training and education.
Assist with Service Operations Special Projects and contribute to others’ development through mentoring and sharing expertise.
Ensure the accuracy and integrity of the equipment database, including inventory, performance assurance schedules, nomenclature, and service history.
Follow the Medical Equipment Management Plan and applicable regulatory requirements, policies, and procedures.
Ensure service work and documentation are complete, timely, and accurate.
Work with a Medical Physicist on accurate and aligned radiation outputs to support regulatory compliance and patient safety.
Build and maintain customer relationships.
Discuss equipment status and functionality with clinicians.
Adhere to the mission, vision, and values of the organization(s) served and represent TriMedx services positively.
Inspect inventory status periodically and maintain common-failure-parts inventory to support equipment uptime.
Verify completion of security analysis for new customer equipment.
Perform incoming inspections to maintain complete and accurate inventory of medical devices, including trial, evaluation, rental, loaner, and permanently assigned equipment.
Make recommendations regarding inventory.
Perform other duties as assigned.