Imaging Core Administrative Coordinator

Colorado State University•Fort Collins, CO

3d•Onsite

About The Position

This position exists to provide office support to the Radiology, Ultrasound, Advanced Imaging, and Central Scheduling departments of the VTH by decision making affecting the manner and speed to complete tasks, exchanging, routing, or collecting information and operating office equipment to facilitate the work required. This position’s primary location will be under the Imaging Core of the VHS but will work closely with the Central Scheduling unit within the VTH. Radiology: 1) Provide administrative and technical support to the Veterinary Diagnostic Imaging (VDI) Section and Imaging Core; 2) Serve as one of the examination coordinators; 3) Coordinate/monitor procedure code and billing information; 4) Assist in the implementation and usage of the EMR for imaging purposes and Picture Archiving and Communication System (PACS); 5) Communicate and coordinate scheduling issues with students: 6) Provide excellent customer service by functioning as an interface for the section with the business office, Intern/Residents and staff, and computer services; 7) Process referral images, including creating orders and attaching imported images to patient accounts. Central Scheduling: 1) Providing support for full-time central schedulers, particularly as PRN coverage on occasions when one or both full-time CS need assistance, with a primary focus on imaging needs due to being a fully integrated part of the VDI team 2) Organizes and directs changes to all schedules and requests due to cancellations or emergencies. 3) Coordinates requests from specialty services for surgical time, anesthesia time and complex imaging (VDI) time. Manages calendars for surgery, VDI and anesthesia requests. Prioritizes requests based on urgency and capacity. Communicates with clinicians, staff, and residents regarding calendar of use for VTH, TMI, and JFEH surgical/dental/imaging suites. Ensures accurate order entry into EMR for all associated services for each case request. The employee in this position is designated as essential personnel and maybe required to report to work during times of campus closures for weather or other events when the decision to close campus is made by CSU Central Administration. The successful candidate must be legally authorized to work in the United States by the proposed start date; the department will not provide visa sponsorship for this position.

Requirements

High School Diploma or GED
Two (2) years working in an administrative setting.

Nice To Haves

Preferred experience with medical terminology and /or veterinary administrative work
Medical assisting, Veterinary Sciences or a Technology-related field.

Responsibilities

Provide administrative and technical support to the Veterinary Diagnostic Imaging (VDI) Section and Imaging Core.
Serve as one of the examination coordinators.
Coordinate/monitor procedure code and billing information.
Assist in the implementation and usage of the EMR for imaging purposes and Picture Archiving and Communication System (PACS).
Communicate and coordinate scheduling issues with students.
Provide excellent customer service by functioning as an interface for the section with the business office, Intern/Residents and staff, and computer services.
Process referral images, including creating orders and attaching imported images to patient accounts.
Provide support for full-time central schedulers, particularly as PRN coverage on occasions when one or both full-time CS need assistance, with a primary focus on imaging needs due to being a fully integrated part of the VDI team.
Organizes and directs changes to all schedules and requests due to cancellations or emergencies.
Coordinates requests from specialty services for surgical time, anesthesia time and complex imaging (VDI) time.
Manages calendars for surgery, VDI and anesthesia requests.
Prioritizes requests based on urgency and capacity.
Communicates with clinicians, staff, and residents regarding calendar of use for VTH, TMI, and JFEH surgical/dental/imaging suites.
Ensures accurate order entry into EMR for all associated services for each case request.
Use PACS/EMR systems (VDI + CS) for downloading, importing, and transferring various types of images and studies into the hospital PACS systems.
Facilitate and maintain consults.
Coordinate with several services across the VHS system to store necessary studies.
Utilize String Soft EMR for all scheduling needs.
Schedule and prioritize appointments with radiology technicians.
Resolve conflicts that arise in scheduling.
Coordinate several departments’ needs for service.
Provide information on the status of requests.
Maintain rapport with hospital personnel.
Enter fees via computer for services rendered, make modifications of fees and coordinate with the business office.
Ensure fees are modified as necessary to appropriately charge clients and compensate VDI Section for work performed.
Direct and screen phone calls appropriately.
Communicate and assist others with Departmental protocols.
Prepare for and coordinate special procedures.
Review and charge for after-hours procedures.
Process requests.
Answer questions concerning procedures and policies.
Perform administrative tasks associated with research project exams and procedures (e.g., registration of research account information, tracking exams when performed, ensure proper billing and match imaging to orders).
Perform daily typing and computer projects, which include updating and using several different software programs.
Assist in the training and supervision of Radiology office student hourly employees for maximum efficiency.
Work with medical records personnel, the Picture Archiving and Communication System (PACS) Administrator, and radiologists to investigate and resolve inconsistent and/or incorrect data entry including but not limited to report identification data and report information.
Daily utilization of Microsoft Teams for communication.
Provide support for full-time central schedulers, particularly as PRN coverage, on occasions when one or both full-time CS need assistance, with a primary focus on imaging needs due to being a fully integrated part of the VDI team.
Organize and direct changes to all schedules and requests due to cancellations or emergencies.
Coordinate requests from specialty services for surgical time, anesthesia time and complex imaging (VDI) time.
Manage calendars for surgery, VDI and anesthesia requests.
Prioritize requests based on urgency and capacity.
Communicate with clinicians, staff, and residents regarding calendar of use for VTH and JFEH surgical/dental/imaging suites.
Ensure accurate order entry into EMR for all associated services for each case request.